"Enjoyed the course very much, some excellent tips that I will definitely be using in my job."
Liz, Director's PA, Provident Financial
Let us show you how to raise your game with the latest PA strategies and best practice.
§ Understanding the modern PA role
§ Working productively with managers
§ Email & diary management and tips for taking minutes/action points
§ Managing information and communications
§ Effective strategies for influencing management
§ Adding value and maximising your performance review scores
This is a great course for senior and intermediate level PAs. It provides excellent tips and fundamental strategies for adding value to your role while increasing productivity. This engaging 1-day course focuses on 4 areas that collectively enable PAs to update their skills with the latest strategies and PA best practice. This course helps PAs understand the necessity for a fundamental shift in the way PAs approach their role and responsibilities.
The module on working productively with management shows PAs how to use their time with their manager more effectively, and how to take charge of aspects of their manager's role. This course also updates PAs on the latest time-saving email management and diary management techniques.
The modern PA has to think on her feet and outside the box, and as such, the module on planning executive travel provides a good opportunity to learn how to surprise your boss with well thought out and intuitive business travel planning ideas. This course will also teach PAs how to significantly improve their performance appraisal scores and improve them sufficiently to move their job role to the next level.
Productively with Your Boss
§ Establishing the objectives of the modern PA
§ Managing and organising your boss
§ Dealing assertively with managers
§ Effective email management and etiquette
§ Diary management techniques
§ Taking action points at meetings and how to present them
§ Time management and prioritisation techniques
§ Improving information flow
§ Making communications work for you
§ How to influence others strategically
Adding Value to Your Role
§ Thinking outside the box when planning executive travel
§ Techniques for adding value to your role
§ Improving your performance appraisal scores
FREE PA Support Mentoring: for 3 months on an ask-a-question basis
COURSE VENUE & DURATION
This course is delivered at the client's premises over 1 day or *2 half-days (*for clients in England and Wales).
BESPOKE IN-HOUSE TRAINING
In-house training provides an opportunity for PAs to address problems that are common to PAs in their organisation. This course can be tailored to the needs of PAs in your organization. Please contact us to discuss bespoke options.
WHY YOU SHOULD ATTEND
Commitment to continuous professional development is the responsibility of every PA. As the role of the modern PA changes and evolves, PAs are compelled to develop their managerial-level skills in order to provide first class personal assistance to their boss. PAs are important members of the management team, and as such, they are expected to continually increase productivity and add value in their working partnerships. To accomplish this PAs need the kind of ideas and work-smart techniques that can only be gained through regular first-class PA training.
Training is an investment, not an expense. It is maintenance for PAs. A significant number of senior executives attribute as much as 40% of their productivity to their PA; therefore, PAs need maintenance and upgrades even more than machines do. Attending this course will also provide an opportunity for PAs to discover how other PAs in their organisation approach common problems.
WHO SHOULD ATTEND
Personal Assistants, Executive Assistants, Secretaries, Administrators, Office Managers.
This course is taught at an intermediate-advanced level, so it's ideal for all PAs, EAs, Admins and secretaries.
TOTAL PRICE: £2,400 per course (inclusive)
INCLUDED IN THE PRICE: The taught course, a course workbook, a certificate of achievement, PA mentoring for 3 months, applicable taxes.
NOT INCLUDED IN THE PRICE: Stationery, audio visual equipment, meeting room, refreshments, lunch, travel expenses for travel outside England & Wales.
PA MENTORING SUPPORT
Delegates will be entitled to PA mentoring support on an Ask-a-Question basis for 3 months after the course.
Each trainee is required to complete a pre-course questionnaire that assesses their needs and expectations.
WRITING A PA TRAINING BUSINESS CASE
If you have to present a business case for training to your organisation, please download instructions for writing a business case for PA training (see below), or contact us for assistance in presenting your case for PA training.
“Picked up some good tips. Feel re-motivated to do a first class job.“
“I found the course to be very useful, enjoyable and informative.“
CALL +44 845 8962 2687
ADVANCED EXECUTIVE PA MASTERCLASS
“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"
Laura, Executive Assistant, European Training Foundation – EU Agency – Turin, Italy
PA DUTIES: MASTERING THE ESSENTIALS
“The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised.”
Alison, Admin Manager, Moody’s Investors Service, London
IN-HOUSE PA TRAINING COURSES
We can deliver in-house/bespoke PA training at your offices for your PAs, EAs, Admins and secretaries.”
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PA TRAINING TESTIMONIALS
“Thank you so much - this was a very interesting experience that brought a lot of knowledge. Please don't change it." Anna, Executive Assistant, Capgemini, London
“I picked up lots of tips that I can bring back to my job to add value going forward. Great couple of days - well done!!" Annette , EA,, Ireland
"For the first time, a course with real practical tips, (a whole range as advertised). A different approach from the usual PA trainings." Executive Assistant, Munich, Germany
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PA MENTORING TESTIMONIAL
"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."
Anya, Senior Administrator, London
PA-TIPS WEBSITE TESTIMONIAL
"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE!"
Chantelle, Port Elizabeth, South Africa