In-house EA & PA & Admin

Training Courses

Cost-effective EA, PA, & Admin training, delivered at your offices








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We Understand the Challenges

Personal-Assistant-Tips in-house PA training courses are among the best in-house training courses in the world.

We know that executive offices should run seamlessly, like a well-oiled machine, so we aim to take your PAs, EAs, Admins and Team Secretaries from good to great, so that the executive's time can be freed up to do what they do best. If all PAs in your organisation attend our training, your organisation has the right to expect their PAs to perform their duties well.

We teach Assistants to think like an owner which helps them to anticipate the needs of their executives. it is essential that Assistants keep up with PA best practice and strive to increase their learning beyond their existing skill-set. Offering our in-house training to your Assistants will give them an opportunity to catch up on essential best practice and learn new  strategies.


The Benefits of In-house Executive PA Training

In-house Executive PA training provides an opportunity for businesses to address the training needs of EAs and PAs in their organisation simultaneously. It offers training at a time and location that is convenience for the organisation and it's PAs. It also provides a forum for PAs to discuss common problems and agree strategies for moving forward.

Our in-house Executive PA training courses are presented in an interactive style where trainees can participate in group problem solving using case studies, practical exercises and role play. Trainees are encouraged to record ideas in an Action Plan for implementation upon return to their desk.


Executive PAs consistently rate our courses as “excellent”! 





IN-HOUSE PERSONAL ASSISTANT TRAINING PROGRAMMES




IN-HOUSE "EXECUTIVE ASSISTANT PRACTITIONER

(3-day advanced-level career course)

The Executive Assistant Practitioner Course is a holistic career training programme that will teach Assistants how to move beyond the standards and mindset of a PA tactician, to that of a proactive and professional EA strategist. It is a comprehensive 3-day advanced-level course that incorporates two of our highly rated courses - the PA Duties: Mastering The Essentials course, and The Advanced Executive PA MasterclassThe course structure is as follows. 

Module 1: PA Duties (day 1)

(PA Duties: Mastering The Essentials course)

Module 2: Working With Executives (day 2)

(The Advanced Executive PA Masterclass)

Module 3: Communicating Your Brand  (day 3)

(The Advanced Executive PA Masterclass)

COURSE OUTLINE

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IN-HOUSE "ADVANCED EXECUTIVE PA MASTERCLASS" 

(2-day advanced-level course)

The Advanced Executive PA Masterclass is best-in-class as a career course for senior Assistants who are eager to build on their strengths and challenge their weaknesses.  It is one of the best Executive Assistant training courses in the world. It develops a variety of skills; particularly,  presenting, influencing, emotional intelligence, project planning and win-win negotiation. It aims to take the EA’s capabilities to the next level so that they become better strategic business partners to their bosses. The main focus is on adopting an owner’s mindset, which helps EAs to manage their boss’s workflow more effectively. This is an interesting and challenging course that is consistently rated 5 out of 5 for excellence.

COURSE OUTLINE

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IN-HOUSE "PA DUTIES: MASTERING THE ESSENTIALS"

(1-day comprehensive refresher)

This is a very effective course for PAs that provides an opportunity to review work practices, update core skills, and discover new techniques that add finesse to the way Assistants approach their work.  Core skills are comprehensively reviewed and updated with new strategies for email and diary management, meeting planning techniques, and ways to think beyond the obvious when planning complex business travel itineraries. This course provides a comprehensive workbook packed with resources, checklists and supplementary information that PAs can dip into as the need arises. 

COURSE OUTLINE

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 IN-HOUSE "THE PA EXCELLENCE PROGRAMME" 

(1-day PA best practice course)

This course offers Assistants effective strategies for building a productive strategic partnership with their boss, and for anticipating their bosses needs. It also provides an opportunity for Assistants to review work practices and update core skills with the latest PA best practice. This course takes a thorough look at every element of meeting planning and offers great meeting planning resources in the comprehensive workbook provided. Assistants will learn time-saving email management systems, and strategies for creating more time in the diary. They will also learn how to use emotional intelligence when resolving issues with their team, as well as how to think outside the box when planning complex business travel.

DOWNLOAD A BROCHURE FOR COURSE OUTLINE

(in-house only)




IN-HOUSE LUNCH 'N LEARNS PA TRAINING

(Bite-sized 1.5 hour courses taught over a lunch period)

We have provided four cost-effective 1.5-hour training sessions for your EAs, PAs, secretaries and Admins, which can be delivered during lunch periods to groups of up to 10 Assistants, in-house at your company’s premises. You supply the sandwich lunch and we will provide an interactive session of insightful learning for your support team. Run two or thee bite-sized training sessions back-to-back or on consecutive days to enable Assistants to dip in and out as work commitments permit.

CLICK HERE FOR DETAILS

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COMMENTS

”The course was excellent. Marguerita really knows how to give resolutions and fantastic tips that will save me a lot of time and give me confidence to take on bigger challenges.”


"Fantastic, Very useful information, and concise. Can now go back to my work feeling more confident and able to do the work successfully. The teaching was delivered to a high standard."


"Excellent course. Well delivered and timely."


Thanks Marguerita for so many tips.  I will certainly use in my job."


"...The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised."  




Why Our Clients Choose Us  

1.   PAs learn from one of the best expert EA trainers in the world 

2.   Our courses are high-quality and offer exceptional value for money

3.   Our repeat clients and our client recommendations 

4.   Our courses receive an almost unanimous 5 out of 5 for excellence in content and delivery

5.    Our pre-course assessment of client development needs

6.    Our follow-up support through 9 months of free EA mentoring

7.    All day refreshments and lunch included in course fee

8.    Comprehensive workbooks packed with checklists and resources

9.    Our 20% discount off other PATips courses for all attendees


We Have Trained The Best 

We have trained Assistants from the best companies around the world  so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.


About Your Trainer

Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker.  With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, including, Johannesburg, Dubai, Shanghai and Kuala Lumpur. Throughout her career Marguerita has written over 250 articles that provide advice to the PA profession; for publications, newsletters, and for personal-assistant-tips.com. Her teaching capabilities are rated as  “excellence”.




FREE 20-minute no obligation Consultation

If you are wondering how to deal with  unproductive work practices that reduce the effectiveness of your support team, we are happy to point you in the right direction.


Contact Us




Location & Class Size

In-house courses are delivered at the client’s premises or other specified location, to groups of up to 8 trainees. In-house courses can also be delivered internationally, subject to additional fees. 


FREE Follow-up Support Mentoring

Personal-Assistant-Tips provides follow-up Executive PA mentoring on an ‘Ask-a-Question’ basis for each trainee. Trainees who attend a 1-day course will receive Personal Assistant mentoring over a 3 month period,  trainees who attend a 2-day course will receive mentoring over a 6 month period, and trainees who attend a 3-day course will receive mentoring over a 9-month period.


How To Write a Business Case For In-house Training

We have compiled some excellent suggestions to help you make a case for PA training. Please click on the link below to download, or contact us for assistance in making your case for in-house PA training.

HOW TO WRITE A 
PA TRAINING BUSINESS CASE



CLICK HERE FOR PUBLICLY-HELD PA TRAINING COURSES

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Please tell us how we can help you by completing the form below

In-house PA Training Query & Request for Business Case Template

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WE ALSO OFFER PA MENTORING SERVICES WITH OUR EXPERT CONSULTANT PA MENTOR

Via telephone and email or  face-to-face 

Click here for details


Persuading Executives to Give PAs the Training They Deserve


You, Your Boss and Emotional Intelligence

The Personal Assistant role

The Executive Assistant role


CLICK HERE FOR MORE ARTICLES




WEBSITE TESTIMONIALS

"I highly recommend this website. It brings together all the essential information any PA/Secretary may need and is incredibly useful. A lot of time and effort must have gone into putting this together and I for one am incredibly grateful"
Linda, PA, Surrey, England

I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials. 
CLP Consulting, Bromley, Kent, England



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ADVANCED EXECUTIVE PA MASTERCLASS
Training Course

“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"

Laura, Executive Assistant, European Training Foundation – EU Agency – Turin, Italy

CLICK HERE FOR DETAILS


PA DUTIES: MASTERING THE ESSENTIALS
Training Course

“The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised.”

Alison, Admin Manager, Moody’s Investors Service, London

CLICK HERE FOR DETAILS


IN-HOUSE PA TRAINING COURSES

We can deliver PA/EA/Admin courses in-house at your premises for a very competitive price.

"Enjoyed the course very much, some excellent tips that I will definitely be using in my job."

Liz, Director's PA, Provident Financial

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