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PA Duties: Mastering the Essentials Course 

A very effective course for updating your
PA knowledge 

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TESTIMONIALS

"I thoroughly enjoyed the day. Marguerita was captivating and informative, whilst still managing to cater to our individual situations/problems/goals." 


Fedrika, PA to CEO, Broad Street Asset Mgmt, London

"An amazing course which I have learnt a lot     from. I would highly recommend it and would   love to attend another course." 

Holly, PA to MD, Wellbeing People, England

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"Marguerita delivered the course with real knowledge and experience. She gave me lots of ideas to carry out my role more effectively. It met my objectives and I would highly recommend Marguerita as a trainer."  

Hilary, PA, The Cabinet Office, London





VENUE:

Radisson Blu Vanderbilt Hotel

68-86 Cromwell Rd, Kensington, 

London, SW7 5BT, England



2020 COURSE DATES 

(0900hrs until 1630hrs daily)

Wednesday 5 February 2020

Wednesday, 22 April 2020

Wednesday, 1 July 2020

Wednesday, 23 September 2020

Wednesday, 25 November 2020




DOWNLOAD REGISTRATION FORM 

DOWNLOAD 2019/2020 BROCHURE

HOW TO WRITE A PA TRAINING BUSINESS CASE

VIEW ALL COURSE DATES


WHY YOU SHOULD ATTEND

This is possibly the best PA course in London for refreshing your core PA skills. It provides top tips and introduces the latest PA best practice to enhance the PA's knowledge. Assistants discover new techniques and learn how to add more finesse to their planning. This course provides a comprehensive workbook with tools, resources, checklists and supplementary information that PAs can dip into as the need arises.  Core skills are comprehensively reviewed and updated, and new techniques are introduced, such as time-saving email management systems, and new ideas that help PAs think beyond the obvious when planning complex travel itineraries.


THE AIMS OF THIS COURSE

This course aims to update and sharpen core PA skills in diary management, comprehensive meeting planning, travel planning, and  effective communication. It also helps PAs become more effective at organising their boss. PAs will learn how to think more proactively in their planning and in their interaction with their boss. This course is ideal for experienced PAs seeking to update their skills, as well as PAs who are relatively new to the profession.

This course is delivered through realistic case studies, practical exercises, group problem solving sessions, and coaching. PAs consistently rate this course 5 out of 5 for “excellence”. See course testimonials below.


LEARNING OUTCOMES

PAs will understand the latest PA best practice techniques and learn how to go from good to great in their role. Attendees will also have a better understanding of their objectives and the many ways they can improve systems and increase productivity in their strategic working partnership.



COURSE HIGHLIGHTS

• Establishing the objectives of the modern PA 

• Optimising your strategic business partnership

• Effective strategies for planning complex executive travel 

• Dealing with PA stress and growing in your role 

• Tips for taking minutes/action points

• Comprehensive meeting planning practices

• Prioritising effectively & avoiding time stealers

 

COURSE OUTLINE (1 day)

INCREASING THE PRODUCTIVITY OF YOUR WORKING PARTNERSHIP

- Understanding the objectives and challenges of the modern PA role

- Group exercise: productive conversations that build rapport with your executive

- Managing, organising and taking charge in your one-to-one meetings 

Group exercise: Impacting your executive’s productivity with proactive thinking

 

DIARY MANAGEMENT, EMAIL ETIQUETTE, & EFFECTIVE MEETING PLANNING 

Group exercise: Reprioritising a busy diary

- Email etiquette – identifying the potential for misunderstandings 

Group exercise: Planning a meeting strategically

- How to thoroughly prep for an important meeting  

- Minute taking, action logs, and essential resources

 

BETTER USE OF TIME, INFORMATION MANAGEMENT, & COMPLEX EXECUTIVE TRAVEL 

- Understanding how you use your time

Exercise: Taking control of your time

- Improving information flow and information management

Group exercise: Going the extra mile when planning complex executive travel 

- A review of effective travel planning tools

 

GROWING IN YOUR ROLE

- Creating an internal PA network: becoming a respected influencer in your organisation

- Goal setting: a metaphor for visualising your goals

Exercise: Planning for success – the Personal Development Plan

- PA stress: practical solutions for reducing stress and taking control

- Understanding and enhancing your job description


PLUS 3 months of FREE PA mentoring on a monthly ask-a-question basis


DOWNLOAD REGISTRATION FORM 

DOWNLOAD 2019/2020 BROCHURE

HOW TO WRITE A PA TRAINING BUSINESS CASE







LOOKING FOR AN EA CAREER COURSE?

This PA Duties course is also Module 1 of the 3-day Executive Assistant Practitioner Course. Complete all 3 days to receive the Executive Assistant Practitioner Certificate.

Click here for full details



WHY OUR CLIENTS CHOOSE US 

1.   PAs  learn from one of the best expert EA trainers in the world 

2.   Our real-world approach to your challenges will stretch your perception of PA issues and how to tackle them

3.   Our courses are uniquely high-end in quality and provide exceptional value for money

4.   Our repeat clients and client recommendations 

This course receives an almost unanimous 5 out of 5 for excellence in content and delivery from attending PAs. Testimonials below demonstrate how attendees experience this course.


WE HAVE TRAINED THE BEST 

We have trained Assistants from the best companies around the world  so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.




TESTIMONIALS

"...There was a lot of room to ask questions and discuss problems we have encountered. We were provided with helpful material and were able to apply Marguerita's tips through exercises. Marguerita is a professional, wise and friendly person and I am glad I attended her course."  

Nina, PA, Germany


"Excellent day, really relevant to my role. Good pace and very thorough."

PA to CEO, Newcastle, England 

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"Very grateful for the effort and work that was put into the course. The programme was excellent and I would recommend it to other PAs. The course was of a high standard."    

PA, Everlasting Arms Ministries, London


"The course is very clear, meets all the objectives and is very useful to my role and career. Thoroughly enjoyed it!" 

PA, Newton Europe, Oxford, England

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COURSE PRICE

Venue: See top of this page for venue location


*Early Bird Price: £465.00 per delegate (inclusive)

Standard Price: £499.00 per delegate (inclusive)

Charities Price: £425.00 per delegate (inclusive)

Group price for 2+ delegates: £425 each (inclusive)

"PA Tips" Alumni Price: £400.00 per delegate (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)

Click here for in-house training prices


WHAT IS INCLUDED IN THE PRICE: The taught workshop, a course workbook, stationery, morning, mid-morning and evening refreshments, lunch, PA mentoring support for 3 months after the course on an ask-a-question basis, a Certificate of Achievement, applicable taxes. The price does not include flights, hotel or transfer expenses.

Pay online or by direct bank transfer.


REGISTER NOW! 


Please click on the orange button below to register and pay online or download and complete a registration form 

Eventbrite - PA DUTIES: MASTERING THE ESSENTIALS COURSE


VIEW ALL COURSE DATES

DOWNLOAD REGISTRATION FORM 

DOWNLOAD 2019/2020 BROCHURE

HOW TO WRITE A PA TRAINING BUSINESS CASE

 


FACING A NEW CHALLENGE?

NEED FAST-TRACK PA TRAINING?


ADD CAREER MENTORING TO A TRAINING COURSE

For those times when training alone is not enough to move your career forward, we offer bespoke fast-track PA/EA development programmes that include a training course of your choice and career mentoring. Contact us to discuss how to tailor a development package to your needs.

Review our mentoring programmes



ARE YOU PLANNING A SUPPORT TEAM DEVELOPMENT DAY?

Our courses are delivered using highly interactive group work and problem solving discussions. Therefore, your team development day is the perfect opportunity to upskill the support team and get them working together to solve common PA/EA problems, share best practice, and build rapport. 

Review In-house Training Programmes

.



MORE PA DUTIES COMMENTS

"...There was a lot of room to ask questions and discuss problems we have encountered. We were provided with helpful material and were able to apply Marguerita's tips through exercises. Marguerita is a professional, wise and friendly person and I am glad I attended her course."  

Nina, PA, Germany

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“This course was outstanding; it exceeded my expectations on so many levels. As I position myself in my next role, I take a new found sense of confidence along with ability.”  

Diane, Executive Administrator, London

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"Very useful. interesting and educative course! Thank you very much!"

Elena, PA, Belgium

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"...The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised."  

Alison, Admin Manager, Moody's Investors Service, London

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“The course was excellent. Marguerita really knows how to give resolutions and fantastic tips that will save me a lot of time and give me confidence to take on bigger challenges.”

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"Extremely useful course which has provided a high level of information which I could use as a launching pad in my career. The information was so poignant and will enhance me as an individual."

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"Very pleased with the course and new tips. Thinking outside the box." 

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"Very informative. I feel I have updated my PA skills. I found the email management and diary management of particular use."

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"Absolutely brilliant!"




PROVEN EFFECTIVENESS & VALUE FOR MONEY

1. Consistently rated as “Excellent” by attendees

2. Pre-course questionnaire for problem solving session

3. World-class PA tuition

4. 3 months of FREE *follow-up support PA mentoring

5. Lunch and refreshments provided all day

6. Comprehensive workbook with slides, tools and checklists

7. 20% discount off course price for "PA Tips" student Alumni

8. Certificate of Achievement awarded


DOWNLOAD REGISTRATION FORM 

DOWNLOAD 2019/2020 BROCHURE

HOW TO WRITE A PA TRAINING BUSINESS CASE


 



HOW TO GET A “YES” TO YOUR TRAINING REQUEST

Whether you choose to present a business case to your executive or choose to present your case verbally, our business case letter will give you lots of effective arguments and ideas to help you make a successful case. Give us the details and we will make a convincing case for you.

Click here for details



FREE FOLLOW-UP PA SUPPORT MENTORING

Personal-Assistant-Tips provides excellent course follow-up and support with 3 months of free PA Mentoring on a monthly ask-a-question basis. 


WHY ASSISTANTS NEED REGULAR PA TRAINING 

PAs have to be an asset to their organisation: increasing productivity and adding value to their role wherever possible. The role of the modern PA is constantly changing and evolving so PAs need to be in tune with the latest ideas and maintain their skill-set to provide first class personal assistance to their boss(es). Commitment to continuous professional development is the responsibility of every PA. 

PA Training is an investment, not an expense - it is maintenance for PAs. It is prudent that executives give priority to training the PA they intend to keep, because a significant number of senior executives attribute as much as 40% of their productivity to their PA. 


WHO SHOULD ATTEND

Personal Assistants, Executive PAs, Executive Assistants, Secretaries, Administrators, Diary Managers


THE COURSE VENUE

The course venue and location is stated at the top of this page. 


IN-HOUSE TRAINING

This course can also be delivered in-house at your offices at a very competitive price. Click here for in-house training details


EXPERIENCE LEVEL

PAs at all levels find this course very useful. It is taught at a level that allows PAs to fill gaps in their knowledge and learn more effective ways of working. It is ideal for people who would like to refresh their PA skills and learn the latest best practice. To get the most from the training, PAs should have some knowledge of meeting management, travel planning, diary management and in-box management.


PRE-COURSE QUESTIONNAIRE

Each delegate is required to complete a pre-workshop questionnaire that will assess their needs and expectations in preparation for a problem-solving session.


ABOUT YOUR COURSE FACILITATOR

Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker.  With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, including, Johannesburg, Dubai, Shanghai and Kuala Lumpur. Throughout her career Marguerita has written over 250 articles that provide advice to the PA profession; for publications, newsletters, and for personal-assistant-tips.com. Her teaching capabilities are rated as  “excellence”.


HOW TO WRITE A BUSINESS CASE FOR PA TRAINING

We have compiled some excellent suggestions to help you make a case for PA training. Please click on the link below to download, or contact us for assistance in making your case for in-house PA training.

HOW TO WRITE A PA TRAINING BUSINESS CASE




COURSE PRICE

Venue: See top of this page for venue location


*Early Bird Price: £465.00 per delegate (inclusive)

Standard Price: £499.00 per delegate (inclusive)

Charities Price: £425.00 per delegate (inclusive)

Group price for 2+ delegates: £425 each (inclusive)

"PA Tips" Alumni Price: £400.00 per delegate (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)

For in-house training prices download a brochure

WHAT IS INCLUDED IN THE PRICE: The taught workshop, a course workbook, stationery, morning, mid-morning and evening refreshments, lunch, PA mentoring support for 3 months after the course on an ask-a-question basis, a Certificate of Achievement, applicable taxes. The price does not include flights, hotel or transfer expenses.

Pay online or by direct bank transfer.


REGISTER NOW! 


Please click on the orange button below to register and pay online or download and complete a registration form 

Eventbrite - PA DUTIES: MASTERING THE ESSENTIALS COURSE


VIEW ALL COURSE DATES

DOWNLOAD REGISTRATION FORM 

DOWNLOAD 2019/20 BROCHURE

 



HAVE A QUESTION? GIVE US A CALL ON 

+44 845 862 2687

OR  

Contact us via email 

 


PA DUTIES COURSE INQUIRY

Please note that all fields followed by an asterisk must be filled in.
 



MORE PERSONAL-ASSISTANT-TIPS

TRAINING COURSES

The Executive Assistant Practitioner Course

.Advanced Executive PA Masterclass

In-house PA Training

Lunch 'n Learn PA Training

EA, PA, Admin Mentoring

PA & EA Consultancy Services 


SEE ALSO

Persuading Executives to Give PAs the Training They Deserve

The Personal Assistant role

The Executive Assistant role






WEBSITE TESTIMONIAL
"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"
Damian, PA, France


WEBSITE TESTIMONIAL
I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.

CLP Consulting, Bromley, Kent, England




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ADVANCED EXECUTIVE PA MASTERCLASS

“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"

Laura, EA, European Training Foundation – EU Agency – Turin, Italy

“A very informative and challenging course. Everyone needs to be taken out of their comfort zone occasionally. Thank you.”

Debra, EA, Wales Audit Office

CLICK HERE FOR DETAILS


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IN-HOUSE PA TRAINING 

We can deliver in-house and bespoke PA training at your offices for your PAs, EAs, Admins.

CLICK HERE FOR DETAILS



Looking for "5-star" EA training?

THE EXECUTIVE ASSISTANT PRACTITIONER COURSE

The gold standard of EA training

Click for details



PA & EA MENTORING TESTIMONIALS

"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."

Anya, Senior Administrator, London

EA, PA, Admin Mentoring


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ADD A MENTORING PROGRAMME TO YOUR CHOSEN PA COURSE

WE OFFER A UNIQUE TRAINING AND MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO DEAL WITH YOUR SPECIFIC ISSUES

 Contact us for details



WEBSITE COMMENTS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE!"

Chantelle, Port Elizabeth, South Africa

"Just came across your site - what a wealth of knowledge you have amassed!  I have signed up for your newsletter."

Angela, PA, Bath, England