IN-HOUSE TRAINING COURSE
A 1-day PA/EA training course full of insights and techniques for developing your strategic partnerships
VENUE: In-house
In-house courses are delivered at the client’s premises or other specified location, to groups of up to 8 trainees.
THE AIMS OF THIS COURSE
The EA Strategy Course will show you how to upgrade the level of the services you offer to your executive - moving from a tactical approach (making sure that things work) to a strategic partnership (fully understanding the executive's priorities). It will also show you the many ways that you can become an extension of the executive.
This course is about creating a more effective working relationship with your executive. It shows you how to fully anticipate the executive's needs, how to assist your executive with their workload, and how to take on aspects of work in order to create more time in their schedule for big picture thinking.
This course will also show you how to increase your emotional intelligence, how to work more effectively with remote teams and how to maximise your personal brand.
Realistic case studies, practical exercises, and group problem solving sessions are utilised to deliver this highly interactive course.
LEARNING OUTCOMES
By the end of this course Assistants will have a better understanding of the combined factors that make working partnerships strategic. They will know how to take charge in an emotionally intelligent way, and how to satisfy the communication needs of their remote teams.
COURSE HIGHLIGHTS
· Understanding the EA strategist vs the PA tactician
· The CEA and Chief-of-Staff role
· Understanding the objectives of a strategic partnership
· The strategic one-to-one
· Emotional intelligence a strategy
· Increasing your leverage and forward thinking
· Strategic diary and email management
· Communicating with your remote teams
· Maximising your personal brand
COURSE OUTLINE
1-day course
THE TACTICIAN AND THE STRATEGIST
• Today's Assistant & the CEA role
• The objective of a strategic partnership
• How to align with your executive's objectives
• The strategic one-to-one
MOVING FORWARD WITH EMOTIONAL INTELLIGENCE
• Emotional Intelligence (EI) and self-leadership
• Applying forward thinking in your strategic partnership
• Increasing your leverage in the organisation
• Increasing your executive's productivity
DIARY AND EMAIL MANAGEMENT, AND REMOTE TEAMS
• Increasing flexibility in diary management:
• Improving time management through automation
• Email management and automation
• Communicating with remote teams
STRATEGIES FOR MAXIMISING YOUR PERSONAL BRAND
• Maximising your performance review scores
• Strategies for adding value in your role
• Maximising your personal brand
• Synchronising your online brand
PLUS 3 months of FREE PA mentoring on a monthly ask-your-questions basis
COURSE PRICE
PRICE: £2400.00 (inclusive) up to 8 trainees
INCLUDED IN PRICE: The taught programme, workbooks, Certificates of Achievement, 3 months of PA mentoring on ask-your-questions basis, applicable taxes. Trainer’s travel and hotel expenses for courses taught outside England and Wales.
PAYMENT METHOD: Please contact us to request an invoice.
Bookings are subject to our terms and conditions.
COMMENTS
“I came away from this course with a better understanding of my role as a PA, and some valuable skills. Marguerita was friendly, approachable, and highly knowledgeable."
"I enjoyed the course a lot! I found it very practical and informative, with a lot of specific, realistic tips and advice to put into practice. My thinking is now more strategic.”
“Well instructed, meaningful and worthwhile. Confidence booster.”
"This course was full of useful tips, opening your mind to different approaches. Making you think more about how you would tackle different issues. It also showed useful shortcut tips and systems to save you time and to help you manage your time more effectively, removing time wasters."
“Learnt lots! Great tips - bigger vision now.”
“I had a great day of learning with Marguerita. Case studies were fun and engaging, and worked well to solve problems as a group!”
FREE FOLLOW-UP PA SUPPORT MENTORING
Personal-Assistant-Tips provides excellent course follow-up and support with 3 months of free PA Mentoring for each attendee on a monthly ask-your-questions basis.
WHY ASSISTANTS NEED THIS TRAINING
The EA Strategy Course is high-quality training for Assistants that want to take full control of the way their PA role is evolving in these turbulent times.
Much has changed in the way we work since the beginning of 2020, and the PA role was not exempt from the changes in working patterns that we have had to endure. People experience change in different ways, but they invariably think about what they have to give up.
The grounding of entire aircraft fleets, and the continuing precautions organisations have to take to ensure the safety of their employees, means that the travel management aspect of the Assistant role has been temporarily, or even permanently removed. The same is true for the event management aspects of the PA role. Many Assistants view event management projects as the more interesting aspect of their role. Each Assistant role is unique so some Assistants have to find time to accommodate many new tasks.
Letting go of certain aspects of the PA/EA role is not the end of the world, it simply means that Assistants have to take full ownership of the tasks they have left, and cultivate a strategic mindset to take advantage of the time that is now available in their daily schedule.
Show your executive that you are thinking proactively about your role and how you can transform the role by increasing the quality of assistance provided to her/him. We can show you how to make a good case for training your entire support team to ensure that everyone is on the same page.
WE HAVE TRAINED THE BEST
We have trained Assistants from the best companies around the world so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.
EXPERIENCE LEVEL
PAs and EAs at all levels will find this course very useful. It is taught at a level that allows Assistants to upskill and learn more effective ways of working.
WHO SHOULD ATTEND
Personal Assistants, Executive PAs, Executive Assistants, Secretaries, Administrators, Diary Managers.
ABOUT YOUR COURSE FACILITATOR
Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker. With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, and has written a significant number of articles to inform and upskill the PA profession. Her teaching capabilities are rated as “excellence”.
WHY OUR CLIENTS CHOOSE US
1. PAs learn from one of the best expert EA trainers in the world
2. Our real-world approach to your challenges will stretch your perception of PA issues and how to tackle them
3. Our courses are uniquely high-end in quality and provide exceptional value for money
4. Our repeat clients and client recommendations
Our courses receive an almost unanimous 5 out of 5 for excellence in content and delivery from PAs.
HOW TO GET A “YES” TO YOUR TRAINING REQUEST
Whether you choose to present a business case to your executive or choose to present your case verbally, our business case letter will help you to argue your case successfully. Send us the details and we will compose a convincing case on your behalf. Or download our suggestions for writing a business case.
JOB SEARCH MENTORING
If you are not earning your usual monthly salary, that is what your PA / EA job search is costing you. What is your career story? Personal-Assistant-Tips can show you how to stand out at interview by making your career story work for you.
HAVE A QUESTION? GIVE US A CALL ON
+44 845 862 2687
OR
PERSONAL-ASSISTANT-TIPS
OPEN & IN-HOUSE TRAINING COURSES
The Executive Assistant Practitioner Course
.Advanced Executive PA Masterclass
SEE ALSO
Persuading Executives to Give PAs the Training They Deserve
From PA Excellence Programme back to Home Page
ADVANCED EXECUTIVE PA MASTERCLASS
“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"
Laura, EA, European Training Foundation – EU Agency – Turin, Italy
“A very informative and challenging course. Everyone needs to be taken out of their comfort zone occasionally. Thank you.”
Debra, EA, Wales Audit Office
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ADD A MENTORING PROGRAMME TO YOUR CHOSEN PA COURSE
WE OFFER A UNIQUE TRAINING AND MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO DEAL WITH YOUR SPECIFIC ISSUES
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IN-HOUSE PA TRAINING
We can deliver in-house and bespoke PA training at your offices for your PAs, EAs, Admins.
Looking for "5-star" EA training?
THE EXECUTIVE ASSISTANT PRACTITIONER COURSE
The gold standard of EA training
PA & EA MENTORING
"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."
Anya, Senior Administrator, London
WEBSITE COMMENTS
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Chantelle, Port Elizabeth, South Africa
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Angela, PA, Bath, England