PERSONAL-ASSISTANT-TIPS.COM

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WELCOME
Welcome to Personal-Assistant-Tips.com: a Personal Assistant and Executive Assistant resource hub. Our mission is to deliver cutting-edge EA and PA training and mentoring, and work with organisations around the world to upskill their support team in line with the expectations of a growing business.


Best-in-class EA/PA Training Courses
We understand the duties, objectives, and unique skill-set of today's Assistants, and have developed premium training courses that are best-in-class on the international market today, to help Assistants significantly raise their game! Our 2-day Advanced Executive PA Masterclass and our comprehensive PA refresher courses are consistently rated 5 out of 5 for "excellence".


Top Of The Range Bespoke In-house EA/PA Training
Our publicly-held courses are typically delivered in London, England but we can work with you to tailor courses to your organisation's needs and deliver them in-house at your offices. We also offer lunch 'n learn bite-size PA training for companies with a limited training budget. Each lunch 'n learn module can be delivered over a lunch period. Check out our in-house courses.



Consultancy Services That Create A Winning Support Team
For those situations where discovery and problem solving is the best strategy for improving the quality of the service provided by your support team, we will devise a support staff strategy that shows Assistants how to meet the expectations of their organisation.

We will work with organisation to:

- upskill individual PAs to reverse underperformance

- audit the skills and capabilities of your support team

- create best practice and common ways of working

- appraise directors on the effective use of an Assistant

- review and optimise support team job descriptions

FREE 20-minute no-obligation consultation



Result-based EA/PA Mentoring That Delivers Results
We also offer mentoring programmes for PAs, EAs and Admins who work at CEO level, and at every level of the profession. Our programmes include a 6-8 month mentoring programme that will develop a leadership mindset and significantly improve the Assistant's personal brand to prepare her/him for the next level of the profession.


Gain Full Access To All Articles On This Site
Personal-Assistant-Tips.com is a comprehensive hub of information and advice for the PA professional. For a one-time fee of just £12.97, you can gain full access to over 100 articles on this website, including comprehensive downloadable planning checklists to help you plan international travel, meetings and events. View list of articles, then click here to join.


Subscribe To Our FREE PA Advice Newsletter
Receive free and exclusive PA professional newsletters, delivered directly to your inbox every month. Click here to sign up.


WEBSITE TESTIMONIALS

"Marguerita is the Wikipedia of the PA profession."
PA, London, England


"I highly recommend this website. It brings together all the essential information any PA/Secretary may need and is incredibly useful. A lot of time and effort must have gone into putting this together and I for one am incredibly grateful."
Linda, PA, Surrey, England


"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"
Damian, PA, France

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SEVEN WAYS TO BECOME A
GOOD PERSONAL ASSISTANT


1) Understand Your Boss's Expectations
PAs pack their boss's parachute on a daily basis so it is essential that PAs fully understand their boss's objectives. This includes understanding your boss's work style, expectations, and boundaries. In the same way that you would collect a list of preferences for a frequent traveller, you also need to have a frank conversation with your boss about his/her expectations.

2) Take Thorough Messages
When taking messages for your boss, use your questions effectively to drill down to the heart of the issue. Asking "who", "what", "why", "where" and "when" questions will help you to take a comprehensive message that your boss can act on without having to return the call. If you put yourself in your boss's shoes when taking the message and ask all the questions he/she if likely to ask, you will also prevent unnecessary meetings.

3) Understand The Company's Vision
It is essential that you understand the vision and mission of your organisation. These factors impact the decision-making of your boss and the wider organisation. Understanding the vision and mission will help you to make solid decisions on your boss's behalf.

4) Become Your Boss's Mentee
Ask your boss to mentor you; particularly if you are new to the organisation. This will encourage better teamwork and help your boss to understand your challenges and gaps in your understanding of the business.

5) Be a Problem Solver
Always provide a possible solution when delivering a message to your boss about a problem. Your boss has enough to worry about, so if you can offer solutions, that will take some of the pressure off your boss. It could be something as simple as saying that there is a problem with "X" but you have spoken to a team member about it and they are looking into it.

6) Be Your Boss's Memory
Be a mind of useful information. Get clued up on personal things like the names of the wives of your boss's main customers (and their birthdays if you can manage it).

7) Have a Plan For Continuous Development
Don't allow yourself to be overlooked for training and development, or for promotion. Set goals for your development and tell your boss what is needed to ensure that you keep up with the latest best practice in your profession. It's the PA's responsibility to have such a plan. It says that you are conscious of the need for new ideas in your role to ensure the effectiveness of your partnership.

Finally, advancing effortlessly from a not-so-senior Personal Assistant role to a Senior Executive Assistant role requires a thorough understanding of the senior EAs objectives and responsibilities. It also sets a bar for development to ensure that you are growing in the profession.
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Improve your PA skill-set by "X" and the "WHY?" will become obvious! Luck occurs when opportunity meets preparation

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PERSONAL-ASSISTANT-TIPS TRAINING

ESSENTIAL CONTINUOUS PROFESSIONAL DEVELOPMENT FOR THE PA PROFESSIONAL


- Refresh your PA professional skills

- Learn how to add more finesse in your PA role

- Enhance your capabilities with essential soft skills

- Move forward with an exceptional PA brand

Training is an investment, not an expense! Many executives agree that an exceptional Executive PA can contribute as much as 40% to her/his boss's productivity; therefore, a good Executive Assistant is worth many times their salary.

Paradoxically, when it comes to PA training and continuous professional development, PAs often have to battle with their boss to convince them to invest in effective PA training. PAs pack their boss's parachute on a daily basis so regular refresher training is a must. If you need ideas for making your case for PA training download our business case document.


OUR EA, PA & ADMINISTRATOR TRAINING EVENTS

ADVANCED PA TRAINING
The Advanced Executive PA Masterclass

PA & SECRETARIAL REFRESHER TRAINING
PA Duties: Mastering the Essentials Course

IN-HOUSE EA, PA & ADMINISTRATOR TRAINING
Training delivered at your offices

LUNCH 'N LEARN ASSISTANT TRAINING
Bitesize PA training during lunch period

ALL TRAINING EVENTS

HOW TO WRITE A PA TRAINING BUSINESS CASE

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PERSONAL-ASSISTANT-TIPS PA MENTORING

"A Consultant PA Mentor is a knowledgeable and trusted advisor
that can help you raise your professional game"

The road to success is always under construction!

Are you constantly setting career goals and abandoning them? We can help you set achievable goals and remain motivated to fulfil them.

Whether you are a PA, an Executive Assistant, a junior secretary or an Administrator, it is essential that you maintain your professional performance. PA mentoring is an effective, personalized resource for PA development that can significantly improve your effectiveness and help you to discover your unique career roadmap. It is a good way to improve your performance without attending a training course, particularly as advice is tailored to your specific challenges. Personal-Assistant-Tips offers face-to-face mentoring and telephone/email mentoring programmes. Click here for more on PA Mentoring.


PA STRATEGY MENTORING TESTIMONIAL
"Marguerita's skillful approach of the particular topics I lack in administration and organization grew me overnight thus being able to face my new challenge in the utmost professional manner."
Diana, EA, Switzerland

CAREER MENTORING TESTIMONIAL
"I am thankful that you helped me so quickly with my CV. I now feel more self-confident with this professional CV. Thanks to your tips and review the format is very clean and the content is powerful. Now the job hunting can start!"
Annette, Records & Information Manager, Germany

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WEBSITE TESTIMONIALS

“I subscribed to your website about a year ago, it’s a fantastic resource for the profession. It’s been particularly useful for me as I embarked on a new job today, it's been invaluable.”
Paula, EA, London

"Hello Marguerita:I've just spent a substantial amount of time reviewing your website and can only say one thing...AMAZING! Your insight into the needs of administrative professionals is absolutely mind boggling. Thanks for your willingness to be a valuable resource."
P.J. Davenport, Davenport Executive Services, England

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We hope you decide to embark on a programme of continuous professional development through our highly recommended world-class PA & EA courses or one of our mentoring programmes for PAs, EAs Admins, Office Managers and secretaries. If this is not an option for you at the moment, please bookmark this site for future referral and sign up for our free newsletter.

Why not join this website for just £12.97 (no annual renewal fee) and ask your boss to re-imburse you. It's the least organisations can do to support the continuous professional development efforts of valuable Assistants. View list of articles.

I hope you will find this site a very useful professional resource. And we welcome your comments and suggestions for improving the service we provide to you. Please contact us to discuss how we can help you create your unique career roadmap.



Marguerita King BSc DipPA
Managing Director
Personal-Assistant-Tips
20-22 Wenlock Road
London, N1 7GU
England
Tel: +44 (0)845 862 2687
Fax: +44 (0)207 183 9899
Mobile: +44 (0)7771 648521
Website: www.personal-assistant-tips.com
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Members Login and Site Map for personal-assistant-tips.com
PERSONAL ASSISTANT DUTIES AND ATTRIBUTES
The Personal Assistant's duties and job description includes skills, goals, objectives, and attributes of a secretarial, Executive Assistant and managerial nature.
EXECUTIVE ASSISTANT ATTRIBUTES, SKILLS AND TRAINING
Executive Assistant training, attributes and duties. Understanding the EA, PA, Management Assistant role is essential for selection of EA Training courses.
Personal-Assistant-Tips PA & EA Training Events
Top PA training courses and best EA training courses in London. In-house Executive PA training and PA refresher training.
The Advanced Executive PA Masterclass training course (Top PA training course)
Top PA training course for EAs / PAs who are looking for the best PA training courses in London. This course introduces best practices, new ways of working, and top tips for Assistants.
PA Duties Mastering the Essentials Course (top PA training course)
Top PA training course in London for refreshing PA skills. Best practice training and top tips for PAs - take your skill-set to the next level
Top PA training courses and best PA Masterclass and Executive PA training
Top PA training courses and best EA training courses in London. In-house Executive PA training and PA refresher training.
In-house PA Training Courses (Best in-house PA training)
Top in-house PA training courses and best EA training in-house for refreshing PA and Administrator skills.
Personal Assistant Mentoring
Personal-Assistant-Tips PA and EA mentoring provides a professional development resource for EAs, Administrative Assistants, PAs & secretaries. Whether it's career coaching or performance mentoring.
Personal_Assistant_Tips_Newsletter
Newsletter for PAs, EAs, secretaries and Administrators
PA TOOLS, USEFUL LINKS & RESOURCES
PA tools, links and useful resources for busy Personal Assistants. Everything you need for planning international travel, such as links to embassies, inoculations, visas, world holidays, WiFi locator
Organise Your Boss - 18 Practical Tips
18 tips to organise your boss - when you organise your boss you will automatically organise yourself. Visit Personal-Assistant-Tips.com for the best tips and advice.
BUSINESS APOLOGY LETTER - WRITING A GOOD DRAFT TO RETAIN CUSTOMERS
Writing a good business apology letter is essential for damage limitation and customer satisfaction.
PLANNING CHECKLIST FOR CORPORATE EVENTS, MEETINGS, CORPORATE EXECUTIVE TRAVEL
A great Planning Checklist - corporate international travel checklist, corporate event planning template checklist, meeting planning checklist, business startup checklist, product research checklist
WRITING MINUTES OF MEETINGS - TIPS AND ADVICE
Writing minutes need not be a chore if you are properly prepared. Understand the basic requirements of writing minutes.
DIARY MANAGEMENT TIPS
10 effective diary management tips for secertaries, personal assistants and administrators
PLANNING CORPORATE MEETINGS
Planning corporate meetings and managing them requires skills for minuting meetings, writing minutes of meetings and compiling an agenda.
CORPORATE TRAVEL ADVICE
Travel planning advice and travel planning checklist for Personal Assistants who plan international travel with an eye on the travel budget.
ORGANISING A CORPORATE EVENT? USE THIS PLANNING CHECKLIST
Do you organise corporate events? Need advice on booking speakers and booking bands.
MANAGING YOUR TIME
Your time management and prioritization skills could mean the difference between success and failure.
"HOW TO" ADVICE & TIPS FOR PERSONAL ASSISTANTS
How to advice for Personal Assistants on how to write minutes, how to organise travel, how to plan events, how to write a press release, how to write a business apology, etc.
VIRTUAL ASSISTANTS NEED LOOK NO FURTHER FOR HOLISTIC ADVICE
Know-how for Virtual Assistants. Tips, checklists and advice on issues affecting VA's to keep you at the top of your game.
WRITING YOUR RESUME & JOB SEARCH ENGINES
Looking for advice for writing your resume for an Executive Personal Assistant job? Looking for advice on In-Tray exercises for PAs? Looking for tips on how to get the best from job search engines?
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TESTIMONIALS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE! In fact, I have just printed some material to read over the week-end.... Greetings."
Chantelle, Port Elizabeth, South Africa

"Hello Marguerita: I've just spent a substantial amount of time reviewing your website and can only say one thing...AMAZING! Your insight into the needs of administrative professionals is absolutely mind boggling. Because I am currently updating my Virtual Executive Assistant website, the information you provide is right on time. Thanks for your willingness to be a valuable resource.
P.J. Davenport, Davenport Executive Services"


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"I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.
CLP Consulting, Bromley, Kent, England"

"Dear Ms. King, Thank you for the website. It definitely helped me in my desire to become an ideal EA. Your site enhanced my capabilities and more than that inspire and makes me proud of my profession...."
Louise, Manila, The Phillipines

"Just came across your site - what a wealth of knowledge you have amassed! I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards."
Angela, PA, www.ampmpa.co.uk, Bath, England"