PERSONAL-ASSISTANT-TIPS.COM

Welcome to Personal-Assistant-Tips.com! Your online Personal Assistant and Administrative Assistant professional resource centre for career development tips, advice, duties, useful links, downloadable planning checklists and training courses.


WHAT WE OFFER

This site provides advice and information on issues that affect Personal Assistants, Executive Assistants, Virtual Assistants, Administrators, secretaries, Office Managers, and anyone considering a career in these fields. The advice given here provides tools and strategies to help PAs raise their game. In addition to this we offer Personal Assistant, EA, Administrator and secretarial Training Courses at advanced and intermediate level, and PA strategy mentoring. If you're looking for a freelance PA to assist you remotely with aspects of your workload, we offer Virtual PA services at a very competitive price.

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THE TRUE VALUE OF AN EXECUTIVE PA

According to the results of a survey of 454,000 CEOs conducted by Reed.co.uk and TotalJobs, PAs contribute as much as 40% to their boss's productivity. This suggests that a good PA could be worth around ten times what they are actually being paid. Paradoxically, when it comes to training, PAs have a battle on their hands to convince the boss that they are worth the investment in training. Keeping up-to-date with best practice and industry standards is every PAs responsibility; therefore, identifying a suitable training course should be part of your preparation for the annual performance appraisal.


SEVEN WAYS TO BECOME A
BETTER EXECUTIVE ASSISTANT

Moving effortlessly from the role of a not-so-senior Personal Assistant to a senior-level Executive Assistant (EA) role will require a certain degree of proactivity as well as a thorough understanding of the EAs goals, objectives and duties. The following 7 tips represent the type of attributes you probably won't find in an Executive Assistant's job description.

1) Understanding your boss's objectives should be the most important goal for every Personal Assistant because the EA's core objective is to help their boss achieve his/her strategic objectives. To achieve this, EAs need to understand their boss's standards and boundaries, as well as being familiar with their boss's targets and goals. The best way EAs can familiarise themselves with these issues is by asking the boss to explain his/her decisions and reasons for doing things in a particular way.

2) Prevent unnecessary meetings - when taking messages, use your questions effectively to drill down to the heart of the matter; asking questions that the boss can act on without needing clarification. Use "who", "what", "why", "where" and "when" questions as the basis for your questions. Seek comprehensive answers the first time round. Asking the right questions will prevent time-wasting and unnecessary meetings.

3) It's essential that you understand the wider issues within your organisation, such as the company's goals and that of it's main customers and competitors. Understanding these issues will help you to make decisions within the right framework.

4) Ask your boss to mentor you. This will encourage better teamwork and help the boss to understand the pressures and challenges that you are faced with. The boss is also more likely to explain why he/she has made a particular decision, which will give you an insight into his/her thinking and priorities.

5) Always provide a possible solution when approaching the boss with a problem. Make sure you have thought it through and can explain the pros and cons of the solution.

6) Be the boss's memory; a mind of useful information. Get clued up on personal things like the names of the wives of the boss's main customers (and their birthdays if you can manage it). Understand the issues and peculiarities of less senior members of your boss's team so that you can advise the boss and fill in gaps in his/her knowledge.

7) Always have a plan for continuous development. Don't allow yourself to be overlooked for training and development or promotion. Set goals for your development and identify training courses you would like to attend. Be an active part of succession planning for your own role - if you don't prepare the boss to accept that you will move onwards and upwards by making the necessary preparation, he/she will imagine that all manner of horrors will occur if you move on. This could cause your boss to block your progress.

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ADVANCED EXECUTIVE PA MASTERCLASS
Tuesday 29th & Wednesday 30th April 2014
Rydges Kensington Hotel, 61 Gloucester Road, Kensington, London, SW7 4PE

This course will propel you to the next-level of
professional competence
This course teaches the specific strategies and skills needed to propel EAs, Executive PAs and Administrative professionals to the top of their profession. This is a challenging and enjoyable career development course that teaches essential soft-skills and the latest PA best practice to help you stay ahead of your peers. Click on the link below for more details.

COMMENTS
“For the first time, a course with real practical tips, (a whole range as advertised). A different approach from the usual PA trainings."

“Anyone thinking of doing this course should definitely go ahead and book! Marguerita is the fountain of knowledge and really knows how to get the best out of you! Very useful course content that I will carry with me throughout my career."


CLICK HERE TO VIEW COURSE OUTLINE


PA DUTIES: MASTERING THE ESSENTIALS
Tuesday 20 May 2014

Rydges Kensington Hotel, South Kensington, London, England

This is a great intermediate-level refresher course for PAs who have been out of the workplace for some time and for those who have not attended a PA training course for a while. It is also relevant for PAs who have picked up their PA skills along the way and would like to fill in the gaps in their knowledge to optimise their skills. Learn the latest techniques and PA best practice.

THE COURSE COVERS:
- Strategies for working productively with management 
- The latest Email & Diary Management strategies 
- Comprehensive Meeting Planning skills & strategies 
- Strategies for Time Management & Prioritising your workload 
- Going the extra mile when Planning Executive Travel 
- Practical Business Writing Skills

COMMENTS
"Interesting and engaging. Nice to see everyday tasks made easier by taking a different approach."

"Very pleased with the course and new tips/thinking outside the box."


CLICK HERE TO VIEW COURSE OUTLINE

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PREPARING FOR A BEHAVIOURAL STYLE PA,
EA OR SECRETARIAL INTERVIEW

Communicate Your Experience

Embarking on a job search for your next PA or EA role can be a stressful affair but as with everything, preparation is the key.

When thinking about the type of questions you may be asked by the Hiring Manager and when preparing your response, remember that many of the interviews you attend these days will be "behavioural" in style. A behaviour style interview will seek to identify the interviewee's range of skills through solid evidence. This type of interview also seeks to establish how you behave in particular situations.

The Hiring Manager will be looking for examples of recent experiences you have had that are similar in nature to the requirements of the job description. Include in your examples elements such as details of the task performed; time constraints you encountered; mitigating circumstances and the outcome. Were you successful? Click here for more on behavioural style interviews

See also Writing a compelling PA/EA Resume

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WEBSITE TESTIMONIAL
"Dear Marguerita, I have just found your website and have spent hours going through the content - wow.
This is fabulous and a real tool which I will make a lot of use of."
Tracy, Personal Assistant, Guildford, England"

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WEBSITE TESTIMONIAL
"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"
Damian, PA, France

WEBSITE TESTIMONIAL
I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.

CLP Consulting, Bromley, Kent, England

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PA MENTORING: An Effective Alternative to Training

If you have recently started a new and more senior PA job and you are finding systems and working relationships a bit challenging, PA strategy mentoring could be the resource you need to rebuild your self-belief and give others confidence in your abilities. We offer a number of mentoring packages to suit most circumstances and pockets. Click here for more details.



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Marguerita King BSc DipPA
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Personal-Assistant-Tips
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Members Login
Members Login and Site Map for personal-assistant-tips.com
List of Articles For Executive Personal Assistants
List of articles for Executive Personal Assistants, secretaries, Administrators, and office managers
PERSONAL ASSISTANT DUTIES AND ATTRIBUTES
The Personal Assistant duties and job description includes many skills, goals, objectives, and attributes to deal with the varied duties of the PA role.
Advanced Executive PA Masterclass
Executive PA Masterclass training course for Personal Assistants, EAs, secretaries, Administrators & Office Managers. Learn advanced skills & PA best practice for continuous professional development.
PA Duties Best Practice Training
PA Duties course that teaches you the latest in PA best practice. Practical intermediate course for Personal Assistants, Administrators and secretaries.
Executive Personal Assistant Training & Secretarial and Administrator Courses
Executive Personal Assistant training courses for PAs, secretaries, Administrators & EAs.
Personal Assistant Mentoring
Personal Assistant Tips mentoring provides an invaluable resource for PAs who are new to the profession or PAs seeking to significantly improve their performance and effectiveness.
PA TOOLS, USEFUL LINKS & RESOURCES
PA tools, links and useful resources for busy Personal Assistants. Everything you need for planning international travel, such as links to embassies, inoculations, visas, world holidays, WiFi locator
BUSINESS APOLOGY LETTER - WRITING A GOOD DRAFT TO RETAIN CUSTOMERS
Writing a good business apology letter is essential for damage limitation and customer satisfaction.
WRITING MINUTES OF MEETINGS - TIPS AND ADVICE
Writing minutes need not be a chore if you are properly prepared. Understand the basic requirements of writing minutes.
Organise Your Boss - 18 Practical Tips
18 tips to organise your boss - when you organise your boss you will automatically organise yourself. Visit Personal-Assistant-Tips.com for the best tips and advice.
DIARY MANAGEMENT TIPS
10 effective diary management tips for secertaries, personal assistants and administrators
PLANNING CORPORATE MEETINGS
Planning corporate meetings and managing them requires skills for minuting meetings, writing minutes of meetings and compiling an agenda.
CORPORATE TRAVEL ADVICE
Travel planning advice and travel planning checklist for Personal Assistants who plan international travel with an eye on the travel budget.
ORGANISING A CORPORATE EVENT? USE THIS PLANNING CHECKLIST
Do you organise corporate events? Need advice on booking speakers and booking bands.
MANAGING YOUR TIME
Your time management and prioritization skills could mean the difference between success and failure.
"HOW TO" ADVICE & TIPS FOR PERSONAL ASSISTANTS
How to advice for Personal Assistants on how to write minutes, how to organise travel, how to plan events, how to write a press release, how to write a business apology, etc.
PLANNING CHECKLIST FOR CORPORATE EVENTS, MEETINGS, CORPORATE EXECUTIVE TRAVEL
A great Planning Checklist - corporate international travel checklist, corporate event planning template checklist, meeting planning checklist, business startup checklist, product research checklist
WRITING YOUR RESUME & JOB SEARCH ENGINES
Looking for advice for writing your resume for an Executive Personal Assistant job? Looking for advice on In-Tray exercises for PAs? Looking for tips on how to get the best from job search engines?
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PA Tips Site
TESTIMONIALS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE! In fact, I have just printed some material to read over the week-end.... Greetings."
Chantelle, Port Elizabeth, South Africa

"Hello Marguerita: I've just spent a substantial amount of time reviewing your website and can only say one thing...AMAZING! Your insight into the needs of administrative professionals is absolutely mind boggling. Because I am currently updating my Virtual Executive Assistant website, the information you provide is right on time. Thanks for your willingness to be a valuable resource.
P.J. Davenport, Davenport Executive Services"


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"I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.
CLP Consulting, Bromley, Kent, England"

"Dear Ms. King, Thank you for the website. It definitely helped me in my desire to become an ideal EA. Your site enhanced my capabilities and more than that inspire and makes me proud of my profession...."
Louise, Manila, The Phillipines

"Just came across your site - what a wealth of knowledge you have amassed! I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards."
Angela, PA, www.ampmpa.co.uk, Bath, England"