PERSONAL-ASSISTANT-TIPS.COM


WELCOME
Welcome to Personal-Assistant-Tips.com: a Personal Assistant and Executive Assistant hub that specialises in world-class training and mentoring for the EA and Administrative professional.

Our mission is to deliver best-in-class EA and PA continuous professional development to Assistants and organisations around the world. We aim to show Assistants how to significantly add value in their role with PA best practice and work-smart strategies.


We Offer World-class EA & PA Training
We understand the duties, objectives, and unique skill-set of today's Assistants. And have developed some of the best training courses on the international market today, to help Assistants significantly raise their game! Our 2-day Advanced Executive PA Masterclass and our comprehensive PA refresher courses are consistently rated 5 out of 5 for "excellence". Our downloadable business case document provides strategies for writing a convincing business case for PA training.


We Can Tailor In-house Courses To Your Company's Needs
Our publicly-held courses are typically delivered in London, England but we can work with you to tailor courses to your organisation's needs and deliver them in-house at your offices. We also offer lunch 'n learn bite-size PA training for companies with a limited training budget. Each lunch 'n learn module can be delivered over a lunch period. Check out our in-house courses.


Our Mentoring Programmes Deliver Results
We also offer mentoring programmes for career PAs & EAs who work at CEO level, and at every level of the profession. Our programmes include a 6-8 month mentoring programme that will significantly improve your personal brand and prepare you for promotion or the next level of the profession.


Become a Member of This Information Hub
Personal-Assistant-Tips.com is a comprehensive hub of information and advice for the PA professional. For a one-time fee of just £12.97, you can gain full access to over 100 articles on this website, including comprehensive downloadable planning checklists to help you plan international travel, meetings and events. View list of articles, then click here to join.


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WEBSITE TESTIMONIALS


"Marguerita is the Wikipedia of the PA profession."
PA, London, England

"I highly recommend this website. It brings together all the essential information any PA/Secretary may need and is incredibly useful. A lot of time and effort must have gone into putting this together and I for one am incredibly grateful."
Linda, PA, Surrey, England

"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"

Damian, PA, France

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SEVEN WAYS TO BECOME A
GOOD EXECUTIVE ASSISTANT

Moving effortlessly from the role of a not-so-senior Personal Assistant to a senior-level Executive Assistant (EA) role will require a certain degree of proactivity as well as a thorough understanding of the EAs goals, objectives and duties. The following 7 tips represent the type of attributes you probably won't find in an Executive Assistant's job description.

1) Understanding your boss's objectives should be the most important goal for every Personal Assistant because the EA's core objective is to help their boss achieve his/her strategic objectives. To achieve this, EAs need to understand their boss's standards and boundaries, as well as being familiar with their boss's targets and goals. The best way EAs can familiarise themselves with these issues is by asking the boss to explain his/her decisions and reasons for doing things in a particular way.

2) Prevent unnecessary meetings - when taking messages, use your questions effectively to drill down to the heart of the matter; asking questions that the boss can act on without needing clarification. Use "who", "what", "why", "where" and "when" questions as the basis for your questions. Seek comprehensive answers the first time round. Asking the right questions will prevent time-wasting and unnecessary meetings.

3) It's essential that you understand the wider issues within your organisation, such as the company's goals and that of it's main customers and competitors. Understanding these issues will help you to make decisions within the right framework.

4) Ask your boss to mentor you. This will encourage better teamwork and help the boss to understand the pressures and challenges that you are faced with. The boss is also more likely to explain why he/she has made a particular decision, which will give you an insight into his/her thinking and priorities.

5) Always provide a possible solution when approaching the boss with a problem. Make sure you have thought it through and can explain the pros and cons of the solution.

6) Be the boss's memory; a mind of useful information. Get clued up on personal things like the names of the wives of the boss's main customers (and their birthdays if you can manage it). Understand the issues and peculiarities of less senior members of your boss's team so that you can advise the boss and fill in gaps in his/her knowledge.

7) Always have a plan for continuous development. Don't allow yourself to be overlooked for training and development or promotion. Set goals for your development and identify training courses you would like to attend. Be an active part of succession planning for your own role - if you don't prepare the boss to accept that you will move onwards and upwards by making the necessary preparation, he/she will imagine that all manner of horrors will occur if you move on. This could cause your boss to block your progress.

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If you improve your PA skill-set by "X", the "WHY?" will become obvious! - Luck is when opportunity meets preparation

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PERSONAL-ASSISTANT-TIPS TRAINING

ESSENTIAL CONTINUOUS PROFESSIONAL DEVELOPMENT FOR THE PA PROFESSIONAL


- Refresh your PA professional skills

- Learn how to add more finesse in your PA role

- Enhance your capabilities with essential soft skills

- Move forward with an exceptional PA brand

Training is an investment, not an expense! Many executives agree that an exceptional Executive PA can contribute as much as 40% to her/his boss's productivity; therefore, a good Executive Assistant is worth many times their salary.

Paradoxically, when it comes to PA training and continuous professional development, PAs often have to battle with their boss to convince them to invest in effective PA training. PAs pack their boss's parachute on a daily basis so regular refresher training is a must. If you need ideas for making your case for PA training download our business case document.


OUR PA, EA & SECRETARIAL TRAINING EVENTS

ADVANCED PA TRAINING
The Advanced Executive PA Masterclass

PA & SECRETARIAL REFRESHER TRAINING
PA Duties: Mastering the Essentials Course

IN-HOUSE PA, EA, ADMIN., SECRETARIAL TRAINING
Training delivered at your offices

LUNCH 'N LEARN PA TRAINING
Bitesize PA training during lunch period

ALL TRAINING EVENTS IN 2016 & 2017

HOW TO WRITE A PA TRAINING BUSINESS CASE

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PERSONAL-ASSISTANT-TIPS PA MENTORING

"A Consultant PA Mentor is a knowledgeable and trusted advisor
that can help you raise your professional game"

The road to success is always under construction!

Are you constantly setting career goals and abandoning them? We can help you set achievable goals and remain motivated to fulfil them.

Whether you are a PA, an Executive Assistant, a junior secretary or an Administrator, it is essential that you maintain your professional performance. PA mentoring is an effective, personalized resource for PA development that can significantly improve your effectiveness and help you to discover your unique career roadmap. It is a good way to improve your performance without attending a training course, particularly as advice is tailored to your specific challenges. Personal-Assistant-Tips offers face-to-face mentoring and telephone/email mentoring programmes. Click here for more on PA Mentoring.


PA STRATEGY MENTORING TESTIMONIAL
"Marguerita's skillful approach of the particular topics I lack in administration and organization grew me overnight thus being able to face my new challenge in the utmost professional manner."
Diana, EA, Switzerland

CAREER MENTORING TESTIMONIAL
"I am thankful that you helped me so quickly with my CV. I now feel more self-confident with this professional CV. Thanks to your tips and review the format is very clean and the content is powerful. Now the job hunting can start!"
Annette, Records & Information Manager, Germany

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PREPARING FOR A BEHAVIOURAL STYLE PA INTERVIEW

Producing a winning CV/resume requires careful attention to the requirements of the job specification, but getting that interview is only half the battle. If you are due to attend an interview for a PA role, it would be prudent to assume that the interviewer will utilize a behavioural-style interview where he/she will seek to identify your range of skills through solid evidence.

Preparation is key to a successful behavioural-style interview. The trick is to thoroughly communicate your PA work experiences. Anticipate the type of questions you may be asked by the Hiring Manager and practice your responses. Behavioural-style interviews also seek to establish how you behave in particular situations.

The Hiring Manager will be looking for examples of recent experiences that are similar in nature to the specifics of the job description. Include in your examples elements such as details of tasks performed; any time constraints you encountered; mitigating circumstances and the outcome of the task. Was the task accomplished successfully? How did you overcome obstacles? Click here for more on behavioural-style interviews.

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WEBSITE TESTIMONIALS

“I subscribed to your website about a year ago, it’s a fantastic resource for the profession. It’s been particularly useful for me as I embarked on a new job today, it's been invaluable.”
Paula, EA, London

"Hello Marguerita:I've just spent a substantial amount of time reviewing your website and can only say one thing...AMAZING! Your insight into the needs of administrative professionals is absolutely mind boggling. Thanks for your willingness to be a valuable resource."
P.J. Davenport, Davenport Executive Services, England

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We hope you decide to embark on a programme of continuous professional development through our highly recommended world-class PA & EA courses or one of our mentoring programmes for PAs, EAs Admins, Office Managers and secretaries. If this is not an option for you at the moment, please bookmark this site for future referral and sign up for our free newsletter.

Why not join this website for just £12.97 (no annual renewal fee) and ask your boss to re-imburse you. It's the least organisations can do to support the continuous professional development efforts of valuable Assistants. View list of articles.

I hope you will find this site a very useful professional resource. And we welcome your comments and suggestions for improving the service we provide to you. Please contact us to discuss how we can help you create your unique career roadmap.



Marguerita King BSc DipPA
Managing Director
Personal-Assistant-Tips
20-22 Wenlock Road
London, N1 7GU
England
Tel: +44 (0)845 862 2687
Fax: +44 (0)207 183 9899
Mobile: +44 (0)7771 648521
Website: www.personal-assistant-tips.com
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Members Login and Site Map for personal-assistant-tips.com
PERSONAL ASSISTANT DUTIES AND ATTRIBUTES
The Personal Assistant's duties and job description includes skills, goals, objectives, and attributes of a secretarial, Executive Assistant and managerial nature.
EXECUTIVE ASSISTANT ATTRIBUTES, SKILLS AND TRAINING
Executive Assistant training, attributes and duties. Understanding the EA, PA, Management Assistant role is essential for selection of EA Training courses.
Personal-Assistant-Tips PA & EA Training Events
Personal-Assistant_Tips EA, PA, Admin and secretarial courses and training events.
The Advanced Executive PA Masterclass Training Course (Effective EA Training)
The Advanced Executive PA Masterclass training course is effective Executive Assistant training for senior PAs, Administrators and secretaries. Personal-Assistant-Tips also offers in-house PA training
PA Duties Mastering the Essentials Course (Personal Assistant Training)
PA Duties: Mastering the Essential course. Personal Assistant training for secretaries and Administrators from Personal-Assistant-Tips. Refresh your PA skills and learn how to think outsite the box.
Executive Personal Assistant Training & Secretarial and Administrator Courses
Executive Personal Assistant training courses for PAs, secretaries, Administrators & EAs.
In-house PA Training Courses
In-house PA training from Personal-Assistant-Tips, including Advanced Executive PA Masterclass and PA lunch and learns mini training courses.
Personal Assistant Mentoring
Personal-Assistant-Tips PA and EA mentoring provides a professional development resource for EAs, Administrative Assistants, PAs & secretaries. Whether it's career coaching or performance mentoring.
Personal_Assistant_Tips_Newsletter
Newsletter for PAs, EAs, secretaries and Administrators
PA TOOLS, USEFUL LINKS & RESOURCES
PA tools, links and useful resources for busy Personal Assistants. Everything you need for planning international travel, such as links to embassies, inoculations, visas, world holidays, WiFi locator
Organise Your Boss - 18 Practical Tips
18 tips to organise your boss - when you organise your boss you will automatically organise yourself. Visit Personal-Assistant-Tips.com for the best tips and advice.
BUSINESS APOLOGY LETTER - WRITING A GOOD DRAFT TO RETAIN CUSTOMERS
Writing a good business apology letter is essential for damage limitation and customer satisfaction.
PLANNING CHECKLIST FOR CORPORATE EVENTS, MEETINGS, CORPORATE EXECUTIVE TRAVEL
A great Planning Checklist - corporate international travel checklist, corporate event planning template checklist, meeting planning checklist, business startup checklist, product research checklist
WRITING MINUTES OF MEETINGS - TIPS AND ADVICE
Writing minutes need not be a chore if you are properly prepared. Understand the basic requirements of writing minutes.
DIARY MANAGEMENT TIPS
10 effective diary management tips for secertaries, personal assistants and administrators
PLANNING CORPORATE MEETINGS
Planning corporate meetings and managing them requires skills for minuting meetings, writing minutes of meetings and compiling an agenda.
CORPORATE TRAVEL ADVICE
Travel planning advice and travel planning checklist for Personal Assistants who plan international travel with an eye on the travel budget.
ORGANISING A CORPORATE EVENT? USE THIS PLANNING CHECKLIST
Do you organise corporate events? Need advice on booking speakers and booking bands.
MANAGING YOUR TIME
Your time management and prioritization skills could mean the difference between success and failure.
"HOW TO" ADVICE & TIPS FOR PERSONAL ASSISTANTS
How to advice for Personal Assistants on how to write minutes, how to organise travel, how to plan events, how to write a press release, how to write a business apology, etc.
VIRTUAL ASSISTANTS NEED LOOK NO FURTHER FOR HOLISTIC ADVICE
Know-how for Virtual Assistants. Tips, checklists and advice on issues affecting VA's to keep you at the top of your game.
WRITING YOUR RESUME & JOB SEARCH ENGINES
Looking for advice for writing your resume for an Executive Personal Assistant job? Looking for advice on In-Tray exercises for PAs? Looking for tips on how to get the best from job search engines?
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TESTIMONIALS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE! In fact, I have just printed some material to read over the week-end.... Greetings."
Chantelle, Port Elizabeth, South Africa

"Hello Marguerita: I've just spent a substantial amount of time reviewing your website and can only say one thing...AMAZING! Your insight into the needs of administrative professionals is absolutely mind boggling. Because I am currently updating my Virtual Executive Assistant website, the information you provide is right on time. Thanks for your willingness to be a valuable resource.
P.J. Davenport, Davenport Executive Services"


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"I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.
CLP Consulting, Bromley, Kent, England"

"Dear Ms. King, Thank you for the website. It definitely helped me in my desire to become an ideal EA. Your site enhanced my capabilities and more than that inspire and makes me proud of my profession...."
Louise, Manila, The Phillipines

"Just came across your site - what a wealth of knowledge you have amassed! I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards."
Angela, PA, www.ampmpa.co.uk, Bath, England"