HOW WE CAN HELP YOUR SUPPORT TEAM
We have provided four 1.5-hour training sessions for your EAs, PAs, secretaries and Admins that can be delivered during lunch periods to groups of up to 10 Assistants, in-house at your company’s premises. You supply the sandwich lunch and we will provide an interactive session of insightful learning for your support team. Run two or thee bite-sized training sessions back-to-back or on consecutive days to enable Assistants to dip in and out as work commitments permit.
THE AIM OF THIS IN-HOUSE PA TRAINING
Personal Assistant training and commitment to continuous professional development is the responsibility of every PA. Personal Assistants can be an asset to their organization by consistently increasing productivity and adding value in their working partnership.
Our bite-sized lunchtime in-house PA courses provide a cost-effective and convenient alternative to full-on PA, secretarial and Administrator training. They provide an opportunity for PAs to receive training at their office at a time that is convenient for them and their bosses. Lunch ‘n Learn PA training also provides a forum for PAs to examine problems and learn from each other over a sandwich lunch. The courses are taught by our expert PA trainer, mentor and speaker, Marguerita King (page down for more about Marguerita).
Effective Communication Skills
o Writing more concisely
o Active listening
o Dealing with negative feedback
o Responding to an angry outburst
Managing Your Manager
o Understanding the objectives of the modern PA
o Maintaining productive rapport
o Organising workflows
o Managing your boss’s time
Proactive Continuous Professional Development
o Defining your personal brand
o Using LinkedIn to build your brand
o Staying on track with professional development
o The Virtual Assistant role
Diary & Email Management Strategies
o Organising your inbox
o Time-saving email management systems
o Email etiquette
o Effective diary management techniques
1 Option: £650.00 (inclusive)
2 Options: £995.00 (inclusive)
3 Options: £1450.00 (inclusive)
INCLUDED IN PRICE: The taught option delivered to up to 10 people, handouts, and applicable taxes. Prices are applicable to lunch ‘n learns delivered in England and Wales. Meeting room, A/V equipment, refreshments and stationery to be provided by client.
HOW TO PAY
Payment can be made by direct bank transfer or by credit card. To request an invoice please Contact us to discuss options.
“Very useful course which raised some issues I hadn’t thought of in my role. Also like the way it encourages PAs/EAs to think more of themselves and what they do.”
“Some very positive objectives to aim for were given.”
"Useful and informative session, thank you."
"This was a very informative session and has given me an idea as to how I can manage and maximise my services to my boss/team."
WRITING A BUSINESS CASE FOR PA TRAINING
We have compiled some excellent suggestions to help you make a case for PA training. Please click on the link below to download, or contact us for assistance in making your case for in-house PA training.
Training is conducted at your office premises. Prices do not include expenses for travel outside of England and Wales.
ABOUT YOUR TRAINER
Our EA/PA trainer is Marguerita King BSc DipPA. She is the founder of Personal-Assistant-Tips and an expert world-class trainer, Consultant EA mentor and speaker. With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s EAs/PAs. She has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best PA/EA courses in the world and facilitated courses in major cities around the world. Marguerita has written hundreds of articles on PA/EA best practice for publications, newsletters, and for personal-assistant-tips.com. Her courses consistently receive a 5 out of 5 rating for excellence.
WE HAVE TRAINED THE BEST
We have trained Assistants from a number of industries so you are in good company. Previous clients include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.
OUR COURSES ARE PROVEN VALUE FOR MONEY
1. You will learn from one of the best expert EA trainers in the world
2. Our real-world approach to PA challenges will stretch your perception of PA issues and how to tackle them
3. Our courses are uniquely high-end in quality and exceptional value for money.
The following comments demonstrate how attendees experience this course.
“I found this session useful and enjoyable.”
“Great course, just the right amount of information presented for the time allotted.”
"Very good and informative."
"Useful and informative session, thank you."
BOOK YOUR LUNCH 'N LEARNS TODAY!
CALL: +44 (0)845 862 2687
CAN'T ATTEND OUR COURSES BECAUSE YOU ARE OVERSEAS? TRY OUR PA MENTORING SERVICES
Via telephone and email
20-22 Wenlock Road
London N1 7GU
Tel: +44 (0)845 862 2687
Fax: +44 (0)207 183 9899
ADVANCED EXECUTIVE PA MASTERCLASS
“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities."
Laura, EA, European Training Foundation – EU Agency – Italy
PA DUTIES: MASTERING THE ESSENTIALS
“The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised.”
Alison, Admin Manager, Moody’s Investors Service, London
IN-HOUSE PA TRAINING
We can deliver in-house/bespoke PA training at your offices for your PAs, EAs, Admins and secretaries.”
"Marguerita is the Wikipedia of the PA profession"
PA, London, England
"Thank you Ms King! Your website has been very helpful in helping me create a checklist for travelling for my executive. I have only just began on exploring your site, but I feel it will be very useful to me as a beginner executive assistant." Angela, EA, Australia
"Dear Marguerita, I have just found your website and have spent hours going through the content - wow. This is fabulous and a real tool which I will make a lot of use of." Tracy, PA, Guildford, England
"Just came across your site - what a wealth of knowledge you have amassed! I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards." Angela, PA, AMPMPA, England
"This website is all encompassing. A great tool for all EAs and PAs aspiring to be on top of their career. Congratulations to the team and the owner of the website for reaching millions with your ingenuity" Lara, EA, Nigeria
Marguerita's experiences of being a PA herself means that she fully understands the demands and pressures of the role."
EA, Cairn Energy, Scotland
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PA MENTORING TESTIMONIAL
"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."
Anya, Senior Administrator, London