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The PA Excellence Programme 
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IN-HOUSE TRAINING COURSE

A 1-day PA training programme that upskills and provides strategies for building effective strategic partnerships



 DATE & VENUE


This is an in-house training course.

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TESTIMONIAL

"I thoroughly enjoyed this course. I learned so much in one day, yet it didn’t feel overwhelming. It was broken up into manageable chunks and delivered at a great pace with plenty of breakouts and general discussions. I came away with a deeper understanding (and excitement!) about my role, as well as clear objectives and actions for what I am going to do differently. I would recommend this course to any PA at any level.”

Rosie, Newton Europe, England




THE AIMS OF THIS COURSE

This course offers Assistants effective strategies for building a productive strategic partnership with their boss, and for anticipating their bosses needs. It also provides an opportunity for Assistants to review work practices and update core skills with the latest PA best practice.

This course takes a thorough look at every element of meeting planning and offers great meeting planning resources in the comprehensive workbook provided. Assistants will learn time-saving email management systems, and strategies for creating more time in the diary. They will also learn how to use emotional intelligence when resolving issues with their team, as well as how to think outside the box when planning complex business travel.

Good business writing skills are said to be one of the most difficult skills to recruit for. This course offers effective techniques for writing concisely and with impact. 

Realistic case studies, practical exercises, and group problem solving sessions are utilised to deliver this highly interactive course.


LEARNING OUTCOMES

PAs will understand the latest PA best practice techniques and learn how to go from good to great in their role. Attendees will also have a better understanding of their objectives and the many ways they can improve systems and increase productivity in their strategic working partnership.




COURSE HIGHLIGHTS


·   Understanding PA strategists vs tacticians

·   Anticipating the needs of your boss

·   Effective strategies for planning complex executive travel 

·   Time-saving email management systems

·   Comprehensive diary management techniques

·   Tips for taking minutes/action points

·   Comprehensive meeting planning practices

·   Prioritising effectively & avoiding time stealers

·   Sharpening business writing skills

·   Using emotional intelligence with your team


COURSE OUTLINE 

1 day course


BUILDING A STRATEGIC PARTNERSHIP WITH YOUR EXECUTIVE

• The EA’s role as a strategic business partner 

• Discovering your executive’s priorities without being told 

• Applying forward thinking in your strategic partnership

• Self-leadership: an attitude for partnership success

• Impacting your boss’s productivity

 

MANAGING YOUR TIME & YOUR TEAM

• Time management: identifying time stealers

• Prioritising your workload 

• Diary management: techniques for creating more time 

• Applying emotional intelligence when resolving issues with the team

 

EMAIL MANAGEMENT & MEETING PLANNING 

• Email management strategies & email etiquette

• Comprehensive meeting planning 

• Taking minutes/action points at meetings 

• Writing more concisely and effectively


MANAGING WORK FLOWS & COMPLEX TRAVEL PLANNING

• Prioritising the demands of multiple managers

• Improving information flow

• Going the extra mile when planning complex exec travel

• EA Problem Solving Session

PLUS 3 months of FREE PA mentoring on a monthly ask-your-questions basis




COURSE PRICE

 

PRICE: £2400.00 (inclusive) up to 8 trainees

INCLUDED IN PRICE: The taught programme, workbooks, Certificates of Achievement, 3 months of PA mentoring on ask-your-questions basis, applicable taxes. Trainer’s travel and hotel expenses for courses taught outside England and Wales. 

PAYMENT METHOD: Payment is by direct bank transfer. Please contact us to request an invoice.

Bookings are subject to our terms and conditions.


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COMMENTS

“I came away from this course with a better understanding of my role as a PA, and some valuable skills. Marguerita was friendly, approachable, and highly knowledgeable."


"I enjoyed the course a lot! I found it very practical and informative, with a lot of specific, realistic tips and advice to put into practice. My thinking is now more strategic.”


“Well instructed, meaningful and worthwhile. Confidence booster.”


"This course was full of useful tips, opening your mind to different approaches. Making you think more about how you would tackle different issues. It also showed useful shortcut tips and systems to save you time and to help you manage your time more effectively, removing time wasters."


“Learnt lots! Great tips - bigger vision now.”


“I had a great day of learning with Marguerita. Case studies were fun and engaging, and worked well to solve problems as a group!”




FREE FOLLOW-UP PA SUPPORT MENTORING

Personal-Assistant-Tips provides excellent course follow-up and support with 3 months of free PA Mentoring for each attendee on a monthly ask-your-questions basis. 


WHY ASSISTANTS NEED REGULAR PA TRAINING 

PAs have to be an asset to their organisation: increasing productivity and adding value to their role wherever possible. The role of the modern PA is constantly changing and evolving so PAs need to be in tune with the latest ideas and maintain their skill-set to provide first class personal assistance to their boss(es). Commitment to continuous professional development is the responsibility of every PA. 

PA Training is an investment, not an expense - it is maintenance for PAs. It is prudent that executives give priority to training the PAs they intend to keep, because a significant number of senior executives attribute as much as 40% of their productivity to their PA. 


WE HAVE TRAINED THE BEST 

We have trained Assistants from the best companies around the world  so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.


EXPERIENCE LEVEL

PAs and EAs at all levels find this course very useful. It is taught at a level that allows Assistants to upskill and learn more effective ways of working. To get the most from the training, PAs should have some knowledge of meeting planning, travel planning, diary management and in-box management.


WHO SHOULD ATTEND

Personal Assistants, Executive PAs, Executive Assistants, Secretaries, Administrators, Diary Managers.


ABOUT YOUR COURSE FACILITATOR

Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker.  With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, and has written over 200 articles for publications, monthly newsletters, and for personal-assistant-tips.com. Her teaching abilities are rated as  “excellence”.


HOW TO WRITE A BUSINESS CASE FOR PA TRAINING

We have compiled some excellent suggestions to help you make a case for this PA training. Please click on the link below to download a brochure, or contact us for assistance with making your case for PA training.


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HOW TO WRITE A PA TRAINING BUSINESS CASE




ARE YOU PLANNING A SUPPORT TEAM DEVELOPMENT DAY?

Our courses are delivered using highly interactive group work and problem solving discussions. Therefore, your team development day is the perfect opportunity to upskill the support team and get them working together to solve common PA/EA problems, share best practice, and build rapport. 

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WHY OUR CLIENTS CHOOSE US 

1.   PAs  learn from one of the best expert EA trainers in the world 

2.   Our real-world approach to your challenges will stretch your perception of PA issues and how to tackle them

3.   Our courses are uniquely high-end in quality and provide exceptional value for money

4.   Our repeat clients and client recommendations 

Our courses receive an almost unanimous 5 out of 5 for excellence in content and delivery from PAs. 




HOW TO GET A “YES” TO YOUR TRAINING REQUEST

Whether you choose to present a business case to your executive or choose to present your case verbally, our business case letter will help you to argue your case successfully. Send us the details and we will compose a convincing case on your behalf. Or download our suggestions for writing a business case.

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WE ALSO OFFER

If you are looking for a programme that can thoroughly upskill your support team, we offer 5-star holistic training with "The Executive Assistant Practitioner course". This is a comprehensive, advanced 3-day training course that incorporates the following modules. This programme can be adapted to the needs of your support team and delivered at your offices.


COURSE STRUCTURE

Module 1: "PA Duties"

Module 2: "Working With Executives" 

Module 3: "Communicating Your Brand"


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HAVE A QUESTION? GIVE US A CALL ON 

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 PERSONAL-ASSISTANT-TIPS

OPEN & IN-HOUSE TRAINING COURSES

The Executive Assistant Practitioner Course

.Advanced Executive PA Masterclass

In-house PA Training

Lunch 'n Learn PA Training

EA, PA, Admin Mentoring

PA & EA Consultancy Services 



SEE ALSO

Persuading Executives to Give PAs the Training They Deserve

The Personal Assistant role

The Executive Assistant role









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ADVANCED EXECUTIVE PA MASTERCLASS

“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"

Laura, EA, European Training Foundation – EU Agency – Turin, Italy

“A very informative and challenging course. Everyone needs to be taken out of their comfort zone occasionally. Thank you.”

Debra, EA, Wales Audit Office

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ADD A MENTORING PROGRAMME TO YOUR CHOSEN PA COURSE

WE OFFER A UNIQUE TRAINING AND MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO DEAL WITH YOUR SPECIFIC ISSUES

 Contact us for details

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IN-HOUSE PA TRAINING 

We can deliver in-house and bespoke PA training at your offices for your PAs, EAs, Admins.

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Looking for "5-star" EA training?

THE EXECUTIVE ASSISTANT PRACTITIONER COURSE

The gold standard of EA training

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PA & EA MENTORING

"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."

Anya, Senior Administrator, London

EA, PA, Admin Mentoring




WEBSITE COMMENTS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE!"

Chantelle, Port Elizabeth, South Africa

"Just came across your site - what a wealth of knowledge you have amassed!  I have signed up for your newsletter."

Angela, PA, Bath, England




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For full access to over 100 articles on this website join for just

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