THE EXECUTIVE ASSISTANT PRACTITIONER COURSE

"5-star EA training" 

3-day advanced level programme



TESTIMONIALS

"Huge thanks for a very informative and carefully structured course!"

Ilaria, PA to the Provost, Worcester College, Oxford 


"Thank you very much for a great 3 days of interesting topics and discussions."

PA to CSOI Executive President, Idorsia, Switzerland 


"A great, informative course which can help guide you through the transition from PA to CEA."

Jessica, PA & Office Mgr, Pamoja Education, England


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Venue

Radisson Blu Vanderbilt Hotel

68-86 Cromwell Rd, Kensington,

London, SW7 5BT, England


2019 COURSE DATE(S)

(0900hrs until 1630hrs daily)

20, 21 & 22 November 


COURSE PRICE




When Executive Assistants work at an optimal level they help executives focus their energies on tasks that generate income. Effective EAs deliver high level strategic management support and business assistance. They free up the executive’s time by taking care of clerical tasks while helping the executive to prioritise and achieve their strategic objectives.


This course gives EAs and PAs the necessary skills and knowledge to make a step-change in the way they manage their strategic partnerships. If you think more can be done to maximise the effectiveness of your strategic partnership, this course will show you how to amplify the benefits of your assistance to the executive. It shows Assistants how to be more proactive in facilitating the best outcomes for their executives and their team. This course also builds on EA best practice regarding key aspects of the EA and Executive PA role, and develops essential soft skills.


Summary Of This Course

The Executive Assistant Practitioner Course is the gold standard of Executive Assistant training. It teaches Assistants winning strategies for progressing their EA career. This course is a comprehensive 3-day advanced-level training programme that incorporates two of our highly rated courses - the PA Duties: Mastering The Essentials course, and The Advanced Executive PA Masterclass. Both courses are consistently rated as “excellent” by Assistants. Trainees must complete all modules to achieve the certificate. 

The  basic structure of this course is as follows. 

Module 1: PA Duties (day 1)

-   PA Duties: Mastering The Essentials course

Module 2: Working With Executives (day 2)

-   The Advanced Executive PA Masterclass

Module 3: Communicating Your Brand  (day 3)

-   The Advanced Executive PA Masterclass

 

The Aims of This Course

The road to success is always under construction so this course was developed to holistically upskill PAs and EAs by showing them how to significantly raise their game. It provides a 360-degree perspective of the EA role and aims to broaden the Assistant's capabilities with managerial-level skills. It also develops vital transferable skills that take the Assistant's personal brand from "good" to "great". Useful tools, apps and resources are introduced to help Assistants plan and organise their work. 


Course Certification

The certificate provided for successful completion of The Executive Assistant Practitioner Course is a Certificate of Achievement. It is awarded upon completion of all the required modules. There is no examination or individual assessment. Trainees participate in a number of case study reviews, practical exercises, problem solving discussions, and role-play as part of the course.




Executive Assistant Practitioner Course

Course Outline


MODULE 1: PA DUTIES - (1 day)

[PA Duties: Mastering The Essentials course]

Module 1 develops the Assistant’s core technical skills. This includes learning how to create more time in a pressured diary, and how to use an email management system to automate repetitive actions. Assistants will also learn how to prioritize the demands of multiple managers, how to write more concisely, how to comprehensively plan important meetings, and how to think outside the box when planning complex travel itineraries. Module 1 focuses on teaching Assistants how to think beyond the obvious.

Day 1 - Agenda

INCREASING THE PRODUCTIVITY OF YOUR WORKING PARTNERSHIP

- Understanding the objectives and challenges of the modern PA role

- Group exercise: productive conversations that build rapport with your executive

- Managing, organising and taking charge in your one-to-one meetings 

Group exercise: Impacting your executive’s productivity with proactive thinking

 

DIARY MANAGEMENT, EMAIL ETIQUETTE, & EFFECTIVE MEETING PLANNING 

Group exercise: Reprioritising a busy diary

- Email etiquette – identifying the potential for misunderstandings

Group exercise: Planning a meeting strategically

- How to thoroughly prep for an important meeting  

- Minute taking, action logs, and essential resources

 

BETTER USE OF TIME, INFORMATION MANAGEMENT, & COMPLEX EXECUTIVE TRAVEL 

- Understanding how you use your time

Exercise: Taking control of your time

- Improving information flow and information management

Group exercise: Going the extra mile when planning complex executive travel 

- A review of effective travel planning tools

 

GROWING IN YOUR ROLE

- Creating an internal PA network: becoming a respected influencer in your organisation

- Goal setting: a metaphor for visualising your goals

Exercise: Planning for success – the Personal Development Plan

- PA stress: practical solutions for reducing stress and taking control

- Understanding and enhancing your job description


MODULE 2: WORKING WITH EXECUTIVES - (1 day)

(The Advanced Executive PA Masterclass)

Module 2 teaches Assistants how to develop a highly effective strategic partnership with their executive, and how to stay ahead of the executive’s shifting priorities. Assistants will learn about management styles and the desired working standards of the EA. They will learn how to blend in with the executive team by thinking like an owner, and how to apply emotional intelligence when dealing with the team. Assistants will also learn highly useful event management techniques. Module 2 teaches Assistants how to be significantly more proactive in every aspect of the EA role.

Day 2 - Agenda

BUILDING A STRATEGIC PARTNERSHIP WITH YOUR EXECUTIVE

Group exercise: The EA’s role as a strategic partner - identifying strategic tasks

- Manager and gatekeeper: understanding the EA’s objectives 

- How to discover your executive’s daily priorities without being told 

- Applying forward thinking in your strategic partnership

- Understanding emotional intelligence - developing self-leadership behaviours

 

BLENDING IN WITH THE EXECUTIVE TEAM

- Developing the skill-set of a world-class Chief Executive Assistant (CEA)

Group exercise: Understanding the rules of successful delegation

- Blending in with the executive team by increasing your leverage in the organization

- Working successfully with various management styles

Group exercise: Prioritising the demands of multiple executives

 

MANAGING YOUR EXECUTIVE’S TIME & THE TEAM

Exercise: Identifying activities that steal your time

- Time management models and strategies for prioritising your workload

- Time-saving email management systems and strategies 

- Diary management: techniques for creating more time in the diary

Group exercise: Understanding your team’s needs and applying emotional intelligence when resolving issues with the team 

 

UNDERSTANDING PROJECT MANAGEMENT PROCESSES

- Identifying the essential steps for successful project management

- Using a work breakdown schedule to understand the project workflow

Group exercise: Creating a timeline event plan to quickly visualise a project

- Effective event and party planning tips

Group EA problem solving session: an opportunity to discuss your PA issues and challenges


MODULE 3: COMMUNICATING YOUR BRAND- (1 day)

(The Advanced Executive PA Masterclass)

Module 3 develops verbal communication skills, body language and persuasiveness. Assistants will learn how to use an influencing formula for impactful communication with the executive team. They will practice delivering an informative presentation, and learn how to get what they need from others using win-win negotiation. Assistants will learn how to recognize and develop the substance element of their personal brand and communicate their brand in a way that enhances their strategic partnership. Module 4 teaches Assistants the type of skills that will allow them to step-up in challenging situations.

Day 3 - Agenda

 

COMMUNICATION SKILLS - GETTING WHAT YOU WANT FROM OTHERS

- Improving your written communication skills with concise wording and structure

- Verbal communication skills and persuasive body language 

- A successful formula for influencing management when presenting your case for  resources 

- Winning strategies for delivering a persuasive presentation

Exercise: Verbally presenting your ideas to management 

- Dealing assertively with others without causing offence

 

WIN-WIN NEGOTIATION & PROBLEM SOLVING STRATEGIES

- Understanding the rules of win-win negotiation 

- Essential preparation for talking in terms of the other party’s interests 

Exercise: practicing win-win negotiation 

Group exercise: problem solving – how to examine a problem from a 360° perspective

 

INCREASING YOUR MANAGERIAL POTENTIAL

• You and your personal brand: identifying sources of the EA’s power and  components of a personal brand

Exercise: A quiz for assessing your personal brand

Group exercise: how to impress a new executive and thoroughly prep to ensure a good first impression

- How to identify tasks that add value to your role 

- Strategies for maximising your performance review scores

 

MOVING FORWARD IN YOUR CAREER 

- How to maintain continuous EA development using professional resources

- Formulating an “Elevator Pitch” that will do justice to your brand

How to create a powerful career story

- Exploring the Virtual Assistant role

- Useful tools and resources for your EA toolkit

- Using LinkedIn to portray an outstanding personal brand


The Executive Assistant Practitioner Course includes FREE Follow-up support with 9 months of EA mentoring on a monthly “ask-your-questions” basis.


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TESTIMONIALS & COMMENTS


“Marguerita is a great trainer - very informative. She covered everything you need to know about how to improve and grow as a PA. I feel this will really help me in my current role. Thank you for your time.”

Melanie Gibbons, PA, Dornan Engineering Services Ltd


“I would like to thank Marguerita for the engaged instruction she delivered to the class, and her great knowledge and expertise.”

M. Carmen Montanes EA to SVP, Adevinta


"The course was exceptionally run by the trainer. Would recommend it to any PA."

PA, Oxford


“Marguerita is a great trainer. The content and her approach were on point at all times.” 

 Maya Belabbas, EA, Clarion Housing Group


"Thank you Marguerita for the 3-day EA Practitioner Course. The course was informative and great EA tips to take back to the work place."

Nikky, PA, Premier Oil, London

..

"The course was exceptionally run by the trainer. Would recommend it to any PA."

PA, Oxford, England


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COURSE PRICE

*Early Bird Price: £1250.00 per delegate (inclusive)

Standard Price: £1350.00 per delegate (inclusive)

Group price each for 2+ attendees: £1125.00 each (inclusive)

Charities Price: £1125.00 each(inclusive)

Click for in-house training prices

(*Register at least 27 days in advance to take advantage of the early bird price.)

View all course dates

Course Venue


INCLUDED IN PRICE: The taught course, workbooks, Certificate of Achievement, 9 months of EA mentoring, refreshments, lunch, and applicable taxes. Prices do not include flights, hotel accommodation or transfers. Terms and conditions apply.

HOW TO PAY: Registration and payment can be made online by clicking the orange button below. To pay by bank transfer please download and complete a registration form.


REGISTER & PAY HERE!

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If you improve your PA skill-set by "X",

the "WHY?" will become obvious! - Luck is when opportunity meets preparation. 




HOW TO GET A “YES” TO YOUR TRAINING REQUEST

Whether you choose to present a business case to your executive or choose to present your case verbally, our business case letter will help you to argue your case successfully. Send us the details and we will compose a convincing case on your behalf. Or download our list of business case suggestions

Contact us


WHY YOU SHOULD ATTEND


A recent Hays Secretarial survey found that 90% of executives believe they could not do their jobs properly without their PA. Therefore, PAs need to be at the cutting edge of their profession to better assist their executives. Attending this course will provide an opportunity for Executive PAs to stretch themselves and build their skill-set.


Who Should Attend

The Executive Assistant Practitioner Course is taught at a level that is ideal for experienced Assistants, including Executive Assistants, Executive PAs, Personal Assistants, Personal Secretaries, Administrators, and Office Managers.


The Course Venue 

Location of the course venue is stated at the top of this page. 


Training Methods & Materials  

The Executive Assistant Practitioner Course benefits from the international expertise of our EA trainer, Marguerita King. Marguerita creates an interactive environment of accelerated learning, using stories, case studies, group work, role-play and coaching. Attendees receive  workbooks packed with EA resources and checklists, that they can reference during the course and beyond.



WE OFFER VALUE FOR MONEY


Why Our Clients Choose Us  

1.   PAs learn from one of the best expert EA trainers in the world 

2.   Our courses are high-quality and offer exceptional value for money

3.   Our repeat clients and our client recommendations 

4.   Our courses receive an almost unanimous 5 out of 5 for excellence in content and delivery

5.    Our pre-course assessment of client development needs

6.    Our follow-up support through 9 months of free EA mentoring

7.    All day refreshments and lunch included in course fee

8.    Comprehensive workbooks packed with checklists and resources

9.    Our 20% discount off other PATips courses for all attendees


We Have Trained The Best 

Personal-Assistant-Tips has trained Assistants from the best companies around the world  so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.


Pre-course Assessment 

Each attendee is asked to complete a pre-course questionnaire that allows us to assess their needs and expectations in preparation for problem-solving sessions.


Have You Already Completed a Module(s)? 

If you completed the “PA Duties: Mastering The Essentials course” (module 1) or “The Advanced Executive PA Masterclass” (modules 2 & 3) after 2014 and would like to complete the remaining module(s) to obtain The Executive Assistant Practitioner Course certificate, Please contact us via email or call +44 845 862 2687.



ABOUT OUR FACILITATOR


About Our Facilitator

Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker.  With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, including, Johannesburg, Dubai, Shanghai and Kuala Lumpur. Throughout her career Marguerita has written over 250 articles that provide advice to the PA profession; for publications, newsletters, and for personal-assistant-tips.com. Her teaching capabilities are rated as  “excellence”.


In-house Assistant Training

This course can also be delivered in-house at your offices at a very competitive price. Click here for in-house training details


Writing a Business Case For This Course 

We have compiled some excellent suggestions to help you make a case for attending EA training. Please click on the link below to download, or contact us for assistance with making your case for in-house PA training.


HOW TO WRITE A PA TRAINING BUSINESS CASE

VIEW ALL COURSE DATES




Course Prices

*Early Bird Price: £1250.00 per delegate (inclusive)

Standard Price: £1350.00 per delegate (inclusive)

Group price each for 2+ attendees: £1125.00 each (inclusive)

Charities Price: £1125.00 each(inclusive)

Click for in-house training prices

(*Register at least 27 days in advance to take advantage of the early bird price.)

View all course dates

Course Venue


INCLUDED IN PRICE: The taught course, workbooks, Certificate of Achievement, 9 months of EA mentoring, refreshments, lunch, and applicable taxes. Prices do not include flights, hotel accommodation or transfers. Terms and conditions apply.

HOW TO PAY: Registration and payment can be made online by clicking the orange button below. To pay by bank transfer please download and complete a registration form.


REGISTER & PAY HERE!

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Or request an invoice 

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GOT A QUESTION?

GIVE US A CALL ON 

+44 845 862 2687

Or  

Contact us via email 



CONTACT US ABOUT THE EA PRACTITIONER COURSE

Please note that all fields followed by an asterisk must be filled in.
 



ADD A CAREER MENTORING SESSION TO THIS COURSE  

WE OFFER A UNIQUE TRAINING AND CAREER MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO MOVE YOUR CAREER FORWARD

VIEW PA/EA STRATEGY MENTORING

Contact us for details



MORE PERSONAL-ASSISTANT-TIPS

TRAINING COURSES

.Advanced Executive PA Masterclass

In-house EA & PA Training

Lunch 'n Learn PA Training

EA, PA & Administrator Mentoring

PA & EA Consultancy Services 


SEE ALSO

Persuading Executives to Give PAs the Training They Deserve

The Personal Assistant role

The Executive Assistant role










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