Behavioural Style Interviews

Before attending behavioral style interviews make sure you have the best possible interview tips and advice and have prepared answers to as many interview questions as possible. Behaviour style interviews are designed to elicit information from interview candidates about relevant past behaviour and performance. The key word is “relevant”, meaning, how you performed in similar job situations in the past. This is based on the premise that past behaviour is a good indicator of future behaviour.

Before the interview, the interviewer will have noted all the necessary skills required for the job and prepared a list of behavioral style questions to draw out evidence of these skills. Each question is framed in such a way as to determine what you did, how you did it and the outcome. For example, the interviewer may say: “Tell me about a time when you had too many things to do and you were required to prioritize your tasks.” This differs from the question: “Tell me how you would prioritize your tasks if you had too much to do.”

The first question determines specifically what you did in a particular situation, whereas the second question merely asks you to describe what you might do - the second question is not concerned with outcome. Behavioral style interviews are often used when interviewing for a corporate Personal Assistant position because initiative is just as important as skills in this type of role.

Clearly it's essential to prepare for this type of interview. One way to approach it is to write down all your major successes at work within the last 5 years. The list should include solid examples of your experiences. You should think about how they relate to the role you are interviewing for. Look at the duties performed by a PA and use it to determine which examples are most relevant.

For the PA role you would focus on examples that demonstrate how you planned, organised, wrote, managed, delegated, etc. You would also aim to show that you are effective, organised, self-motivated, and a good communicator. You should also come up with an instance where you failed in a task. Show why you failed and what steps you have taken since then to ensure that the situation does not occur again, such as better systems or training. Don't offer this as a response unless it's asked for.

Show how you have added value in your past roles. A good example is to show how you have taken on some of your bosses duties, or how you have implemented a system that has made a monetary difference in your organisation. Be ready to give a percentage figure that shows the degree of improvement achieved (it's also good to include this type of achievement in your CV or resume). Search on Google for examples of behavioural style interview questions and where applicable, practice your response to those questions. Keep your responses brief but comprehensive.


- Take 2 or 3 illustrative stories to the interview

- Link them to the skills-set of the role

- Illustrate the use of your skills in the task

- Include examples about your loyalty, tenacity and trustworthiness

- Take at least one story about a failure

- Say what you would do differently next time


Advanced Executive PA Masterclass

Fundamental Strategies for the Modern PA

PA Duties: Mastering the Essentials

Event Management Techniques for PAs

In-house PA Training

Lunch 'n Learn PA Training

PA strategy mentoring





No renewal fees, No annual fees



Essential Tips For an Effective Job Search

Go to Job Interview Mistakes

Go to Sample Cover Letters

Go to Personal Assistant In-Tray Assessments

Go to The 40 Most Common Job Interview Questions

Go to 5 Interview Questions You Should Always Ask

Go to Interview Clothes for Successful Interviews

Go to Mature Jobseekers Interview Tips

Go to 6 Tips for Dealing With Job Loss

How to Improve Your Resume

Go to Job Search Engines

Go to Careers

Go to How to Build a Good Relationship With Your Boss

Go to How to Deal With Difficult People

Go to Job Burnout

Go to Personal Assistant Coach/Mentor

Go to Performance Appraisals

Go to Time Management

Go to How to Get a Pay rise

Go to Writing Minutes of Meetings

Go to Tools and Links

Go to "How to" Advice

Go to PA Shopping Mall

From Behaviour Style Interviews back to Home Page

Disclaimer | Privacy Statement | Contact Us Directly


for full access to articles on this website


No renewal or annual fees

Eventbrite - JOIN PERSONAL-ASSISTANT-TIPS.COM /Instant access-select next date from menu

(Click here for currency calculator)


"Marguerita is a PA guru. The Advanced Executive PA Masterclass presents skills and tips that not only equip you in your role as a PA - but in every day life."
"Jessica, PA, London

“For the PAs who think they know it all, think again! Would highly recommend all Executive PAs attend this masterclass. You'll come away with valuable tips and knowledge."
"Julie, EA to President, Alstom Renewable Power, Paris

"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."
Anya, Senior Administrator, London


Click here for past newsletters

Enter your E-mail Address
Enter your First Name (optional)

Don't worry — your e-mail address is totally secure.
I promise to use it only to send you PA MATTERS TO U.

"Marguerita is a very sincere and a confident mentor. She helps you to get to your goal by making them more specific and channelling your thoughts to achieving those goals. I am more confident and I have an effective job strategy, and a formula to take charge of my career as a result of the session with her. Thank you."
Ayo, Personal Assistant, London"

"I am Business Intelligence - Assistant CEO, thriving reaching the position of Executive Assistant CEO. Marguerita's skillful approach of the particular topics I lack in administration and organization grew me overnight thus being able to face my new challenge in the utmost professional manner.'
Diana, Executive Assistant, Switzerland

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE! In fact, I have just printed some material to read over the week-end.... Greetings."
Chantelle, Port Elizabeth, South Africa

"Hello Marguerita: I've just spent a substantial amount of time reviewing your website and can only say one thing...AMAZING! Your insight into the needs of administrative professionals is absolutely mind boggling. Because I am currently updating my Virtual Executive Assistant website, the information you provide is right on time. Thanks for your willingness to be a valuable resource.
P.J. Davenport, Davenport Executive Services"

"Dear Ms. King, Thank you for the website. It definitely helped me in my desire to become an ideal EA. Your site enhanced my capabilities and more than that inspire and makes me proud of my profession...."
Louise, Manila, The Phillipines

"I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.
CLP Consulting, Bromley, Kent, England"

"Just came across your site - what a wealth of knowledge you have amassed! I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards."
Angela, PA,, Bath, England"