THE EXECUTIVE ASSISTANT PRACTITIONER COURSE


"5-star EA training" 



TESTIMONIALS

"A very informative and challenging course. Everyone needs to be taken out of their comfort zone occasionally. Thank you."

Debra, EA, Wales Audit Office, Wales


"I am glad to have had such an excellent opportunity to attend such a high-level training. I am going back to my office with my 2-page Action Plan and eager to practice what I have learnt."

Isabelle, PA to CEO, Mauritius




[3-day advanced-level]

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VENUE:

Rydges Kensington Hotel, 61 Gloucester Road, London, SW7 4PE


COURSE DATES: 

0900hrs until 1630hrs daily

7, 8 & 9 February 2018

26, 27 & 28 September 2018




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It is important that Executive Assistants keep up with professional best practice and posture themselves within the organization with a strong personal brand.

Well-trained Assistants manage their executive’s workflow effectively. They free up their executive’s time and find ways to increase the productivity of their strategic partnership. The Executive Assistant Practitioner Course will teach Assistants how to move beyond the standards and mindset of a PA tactician, to that of a proactive and professional EA strategist.


Summary Of This Course

This course is the gold standard of EA training. It's a comprehensive 3-day advanced-level training programme that incorporates two of our highly rated courses - the PA Duties: Mastering The Essentials course, and The Advanced Executive PA Masterclass. Both courses are consistently rated as “excellent” by Assistants. Trainees must complete all modules to achieve the certificate. 

The  basic structure of this course is as follows. 

Module 1: PA Duties (day 1)

-   PA Duties: Mastering The Essentials course

Module 2: Working With Executives (day 2)

-   The Advanced Executive PA Masterclass

Module 3: Communicating Your Brand  (day 3)

-   The Advanced Executive PA Masterclass

 

The Aims of This Course

The road to success is always under construction, so this course is designed to holistically develop Assistants and show them how to significantly raise their game. It takes a 360-degree view of the Executive Assistant role, updating core skills and broadening essential soft skills that move Assistants from “good” to “great” with a notable personal brand.




COURSE DETAILS


MODULE 1: PA DUTIES - (1 day)

[PA Duties: Mastering The Essentials course]

Module 1 develops the Assistant’s core technical skills. This includes learning how to create more time in a pressured diary, and how to use an email management system to automate repetitive actions. Assistants will also learn how to prioritize the demands of multiple managers, how to write more concisely, how to comprehensively plan important meetings, and how to think outside the box when planning complex travel itineraries. Module 1 focuses on teaching Assistants how to think beyond the obvious.

Day 1 - Agenda

INCREASING THE PRODUCTIVITY OF YOUR WORKING PARTNERSHIP

·Understanding the objectives of the modern PA

·Productive conversations that build rapport with your manager

·Managing & organising your manager

·Impacting your manager’s productivity

 

DIARY AND EMAIL MANAGEMENT, & EFFECTIVE MEETING PLANNING

·Understanding diary management techniques

·Effective email management and etiquette

·Planning & delivering effective meetings

·Minute taking & action logs

 

MANAGING TIME, INFORMATION, & COMPLEX EXECUTIVE TRAVEL

·Time Management: taking control of your time

·Strategies for prioritising your workload

·Improving information flow

·Going the extra mile when planning executive travel

 

BUSINESS WRITING SKILLS & CAREER DEVELOPMENT

·Business Writing: writing for your audience

·Staying on track with professional development

·Goal setting: visualizing your goals

·Recognising and dealing with PA stress


MODULE 2: WORKING WITH EXECUTIVES - (1 day)

(The Advanced Executive PA Masterclass)

Module 2 teaches Assistants how to develop a highly effective strategic partnership with their executive, and how to stay ahead of the executive’s shifting priorities. Assistants will learn about management styles and the desired working standards of the EA. They will learn how to blend in with the executive team by thinking like an owner, and how to apply emotional intelligence when dealing with the team. Assistants will also learn highly useful event management techniques. Module 2 teaches Assistants how to be significantly more proactive in every aspect of the EA role.

Day 2 - Agenda

BUILDING A STRATEGIC PARTNERSHIP WITH YOUR EXECUTIVE

• The EA’s role as a strategic business partner

• Discovering your executive’s daily priorities without being told

• Applying forward thinking in your strategic partnership

• Self-leadership: an attitude for partnership success

 

BLENDING IN WITH THE EXECUTIVE TEAM

• The skill-set of the world-class “Chief Executive Assistant”

• Blending in by improving your leverage in the organization

• Working with individual work styles

• Dealing assertively with executives without causing offence

• Managing multiple executives: prioritising demands on your time

 

MANAGING YOUR EXECUTIVE’S TIME & THE TEAM

• Managing your executive’s time: a case study

• Time-saving email management strategies

• Diary management: techniques for creating more time

• Applying emotional intelligence when resolving issues with the team

 

UNDERSTANDING PROJECT MANAGEMENT PROCESSES

• The project management process

• Using a work breakdown schedule

• Creating a timeline event plan

• Effective event management & party planning tips


MODULE 3: COMMUNICATING YOUR BRAND- (1 day)

(The Advanced Executive PA Masterclass)

Module 3 develops verbal communication skills, body language and persuasiveness. Assistants will learn how to use an influencing formula for impactful communication with the executive team. They will practice delivering an informative presentation, and learn how to get what they need from others using win-win negotiation. Assistants will learn how to recognize and develop the substance element of their personal brand and communicate their brand in a way that enhances their strategic partnership. Module 4 teaches Assistants the type of skills that will allow them to step-up in challenging situations.


Day 3 - Agenda

 

COMMUNICATION SKILLS - GETTING WHAT YOU WANT FROM OTHERS

• Improving your written communication skills and body language

• Using a formula to influence management

• Verbally presenting your ideas to management

• Dealing assertively with managers without causing offence

 

WIN-WIN NEGOTIATION & PROBLEM SOLVING STRATEGIES

• The rules of win-win negotiation

• Talking in terms of the other party’s interests

• Practicing win-win negotiation

• Problem solving techniques

 

INCREASING YOUR MANAGERIAL POTENTIAL

• You and your personal brand

• How to impress a new executive

• How to identify tasks that add value to your role

• Strategies for maximising your performance review scores

 

MOVING FORWARD IN YOUR CAREER

• Maintaining continuous professional development

• Exploring the Virtual Assistant role

• Understanding internet tools

• Using LinkedIn to develop your personal brand



FREE Follow-up support with 9 months of EA mentoring on a monthly “ask-your-questions” basis



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Training Methods & Materials  

Our expert EA trainer creates an interactive environment of accelerated learning, using stories, case studies, group work, and role-play. Attendees will receive 2 workbooks packed with checklists and EA resources that they can reference during the course and beyond.


The Course Certificate 

The Executive Assistant Practitioner Course certificate is a Certificate of Achievement that is awarded upon completion of all required modules. There is no examination or individual assessment. Trainees participate in a number of case study reviews, practical exercises, problem solving discussions, and role-play as part of the course.


Have You Already Completed a Module(s)? 

If you completed the “PA Duties: Mastering The Essentials course” (module 1) or “The Advanced Executive PA Masterclass” (modules 2 & 3) after 2014 and would like to complete the remaining module(s) to obtain The Executive Assistant Practitioner Course certificate, Please contact us via email or call +44 845 862 2687.


Why Our Clients Choose Us  

1.   PAs learn from one of the best expert EA trainers in the world 

2.   Our courses are high-quality and offer exceptional value for money

3.   Our repeat clients and our client recommendations 

4.   Our courses receive an almost unanimous 5 out of 5 for excellence in content and delivery

5.    Our pre-course assessment of client development needs

6.    Our follow-up support through 9 months of free EA mentoring

7.    All day refreshments and lunch included in course fee

8.    Comprehensive workbooks packed with checklists and resources

9.    Our 20% discount off other PATips courses for all attendees


We Have Trained The Best 

We have trained Assistants from the best companies around the world  so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.




TESTIMONIALS

"For the PAs who think they know it all, think again. Would highly recommend that all Executive PAs attend this masterclass.”

Julie, EA to President, Alstom Renewable Power, Paris


"Very useful course. Productive sessions on real-life EA issues. Very practical." 

Val, PA, London


“This course was outstanding; it exceeded my expectations on so many levels. As I position myself in my next role, I take a new found sense of confidence along with ability.”

Diane, Executive Administrator, London   


“Course content was excellent. Time for personal comments and feedback. Good tips and take aways which are easy to put in place."


Joycelyn, Assistant, KBA NotaSys, Switzerland 


"An amazing course which I have learnt a lot from.  I would highly recommend it and would love to attend another course."

Holly, PA to MD, Wellbeing People, England


"Very enjoyable and informative, some great tips and advice. Really enjoyed myself."

Lisa, Shire Leasing, London


"For the first time, a course with real practical tips. A different approach from the usual PA trainings.”

EA, Munich, Germany


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Who Should Attend

This course is taught at a level that is ideal for experienced Assistants, including Executive Assistants, Executive PAs, Personal Assistants, Personal Secretaries, Administrators, Office Managers, Diary Managers, Team Secretaries.


Included In Price

The taught course, workbooks, Certificate of Achievement, 9 months of EA mentoring, refreshments, lunch, and applicable taxes. Prices do not include flights, hotel accommodation or transfers. Terms and conditions apply.


How To Pay

Payment can be made online by clicking the orange button below. To pay by bank transfer please download and complete a registration form.



Course Prices

*Early Bird Price: £1250.00 per delegate (inclusive)

Standard Price: £1350.00 per delegate (inclusive)

Group price each for 2+ attendees: £1125.00 each (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)

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Eventbrite - THE EXECUTIVE ASSISTANT PRACTITIONER COURSE

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MORE ABOUT THE MODULES


Module 1: PA Duties (day 1)

PA Duties: Mastering The Essentials


Module 2: Working With Executives (day 2)

 Advanced Executive PA Masterclass


Module 3: Communicating Your Brand  (day 3)

 Advanced Executive PA Masterclass



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HAVE A QUESTION? GIVE US A CALL ON 

+44 845 862 2687

Or  

Contact us via email 



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The Course Venue 

The course venue and location is stated at the top of this page. 


In-house Assistant Training

This course can also be delivered in-house at your offices at a very competitive price. Click here for in-house training details


Pre-course Assessment 

Each attendee is asked to complete a pre-course questionnaire that allows us to assess their needs and expectations in preparation for problem-solving sessions.


About Your Trainer

Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker.  With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, including, Johannesburg, Dubai, Shanghai and Kuala Lumpur. Throughout her career Marguerita has written over 250 articles that provide advice to the PA profession; for publications, newsletters, and for personal-assistant-tips.com. Her teaching capabilities are rated as  “excellence”.


Writing a Business Case For This Course 

We have compiled some excellent suggestions to help you make a case for PA training. Please click on the link below to download, or contact us for assistance with making your case for in-house PA training.

HOW TO WRITE A PA TRAINING BUSINESS CASE


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CONTACT US ABOUT THE EA PRACTITIONER COURSE

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ADD A CAREER MENTORING SESSION TO THIS COURSE  

WE OFFER A UNIQUE TRAINING AND CAREER MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO MOVE YOUR CAREER FORWARD

VIEW PA/EA STRATEGY MENTORING

Contact us for details



PERSONAL-ASSISTANT-TIPS

TRAINING COURSES


Advanced Executive PA Masterclass

PA Duties: Mastering The Essentials

In-house PA Training

Lunch 'n Learn PA Training

EA, PA, Admin Mentoring


SEE ALSO

Persuading Executives to Give PAs the Training They Deserve

The Personal Assistant role

The Executive Assistant role











WEBSITE TESTIMONIAL
"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"
Damian, PA, France


WEBSITE TESTIMONIAL
I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.

CLP Consulting, Bromley, Kent, England
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"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."

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