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PA Duties: Mastering the Essentials Course 

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Top PA best practice refresher course that teaches PAs how to think beyond the obvious




VENUE:

Rydges Kensington Hotel, 61 Gloucester Road, London, SW7 4PE


COURSE DATES: (0900hrs until 1630hrs daily)

7 February 2018

26 September 2018




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DOWNLOAD REGISTRATION FORM 


WHY YOU SHOULD ATTEND

This course provides top tips for PAs that refresh their PA skills and introduce the latest PA best practice. PAs discover new techniques and learn how to think beyond the obvious. This course provides a comprehensive workbook with resources, checklists and supplementary information that PAs can dip into as the need arises.  Core skills are comprehensively reviewed and updated with time-saving email management techniques, strategies for creating more time in the diary, comprehensive meeting planning skills, and ways to think beyond the obvious when planning complex business travel itineraries.


THE AIMS OF THIS COURSE

This course aims to update and sharpen core PA skills in diary management, comprehensive meeting planning, travel planning, and  effective communication. It also helps PAs become more effective at organising their boss. PAs will learn how to think more proactively in their planning and in their interaction with their boss. This course is ideal for experienced PAs seeking to update their skills, as well as PAs who are relatively new to the profession.

This course is delivered through realistic case studies, practical exercises, and a problem solving session where issues and challenges can be explored. PAs consistently rate this course 5 out of 5 for “excellence”. See course testimonials below.


LEARNING OUTCOMES

PAs will understand the latest PA best practice techniques and learn how to go from good to great in their role. Attendees will also have a better understanding of their objectives and the many ways they can improve systems and increase productivity in their strategic working partnership.



COURSE HIGHLIGHTS

• Establishing the objectives of the modern PA 

• Optimising your strategic business partnership

• Effective strategies for planning complex executive travel 

• Time-saving email mgmt. & diary management 

• Tips for taking minutes/action points

• Comprehensive meeting planning practices

• Prioritising effectively & avoiding time stealers

• Sharpening your business writing skills


COURSE OUTLINE (1 day)

[This course also forms MODULE 1 of

"The Executive Assistant Practitioner Course"]

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AM

Increasing The Productivity of Your Working Partnership

- Establishing the objectives of the modern PA

- Productive Conversations: building rapport with your manager

- Managing & organising your manager

- Impacting your manager's productivity

 

Email & Diary Management, and Effective Meeting Planning

- Understanding diary management techniques

- Effective email management and etiquette

- Planning and delivering effective meetings

- Minute taking and action logs 

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PM

Managing Time,  Information & Complex Executive Travel 

- Time Management: taking control of your time

- Strategies for prioritising your workload

- Improving information flow

- Going the extra mile when planning executive travel

 

Business Writing Skills & Career Development

- Business Writing: writing for your audience

- Staying on track with professional development

- Goal setting: visualising your goals

- Recognising and dealing with PA stress


PLUS 3 months of FREE PA mentoring (monthly ask-a-question basis) for attendees of this PA Duties course, or 9 months free mentoring for attendees of the "Executive Assistant Practitioner Course".


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ABOUT THE EXECUTIVE ASSISTANT PRACTITIONER COURSE

We also offer a 3-day advanced level course called "The Executive Assistant Practitioner Course". The Practitioner course is a comprehensive EA training programme that incorporates this course as Module 1, and another of our highly rated courses "The Advanced Executive PA Masterclass" as Modules 2 & 3. . Attendees must complete the following modules to achieve the certificate. Please click on the links below for full details.

Module 1: PA Duties (day 1):

PA Duties: Mastering The Essentials

Module 2: Working With Executives (day 2):

 Advanced Executive PA Masterclass

Module 3: Communicating Your Brand  (day 3):

 Advanced Executive PA Masterclass


WHY OUR CLIENTS CHOOSE US 

1.   PAs  learn from one of the best expert EA trainers in the world 

2.   Our real-world approach to your challenges will stretch your perception of PA issues and how to tackle them

3.   Our courses are uniquely high-end in quality and provide exceptional value for money

4.   Our repeat clients and client recommendations 

This course receives an almost unanimous 5 out of 5 for excellence in content and delivery from attending PAs. Testimonials below demonstrate how attendees experience this course.


WE HAVE TRAINED THE BEST 

We have trained Assistants from the best companies around the world  so you're in good company. Companies include PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.


TESTIMONIALS

"Excellent day, really relevant to my role. Good pace and very thorough."

PA to CEO, Newcastle, England 

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"An amazing course which I have learnt a lot     from. I would highly recommend it and would   love to attend another course." 

Holly, PA to MD, Wellbeing People, England

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"A very informative and interesting course. I definitely plan to come back at a later stage."  

Mary, Exec Office Assist, Global Crop Diversity Trust, Germany 

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"Very grateful for the effort and work that was put into the course. The programme was excellent and I would recommend it to other PAs. The course was of a high standard."    

PA, Everlasting Arms Ministries, London




COURSE PRICE

Venue: See top of this page for venue location


*Early Bird Price: £465.00 per delegate (inclusive)

Standard Price: £499.00 per delegate (inclusive)

"PA Tips" Alumni Price: £400.00 per delegate (inclusive)

Group price for 2+ delegates: £425 each (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)

Click here for in-house training prices


WHAT IS INCLUDED IN THE PRICE: The taught workshop, a course workbook, stationery, morning, mid-morning and evening refreshments, lunch, PA mentoring support for 3 months after the course on an ask-a-question basis, a Certificate of Achievement, applicable taxes. The price does not include flights, hotel or transfer expenses.

Pay online or by direct bank transfer.


REGISTER NOW! 


Please click on the orange button below to register and pay online or download and complete a registration form 

Eventbrite - PA DUTIES: MASTERING THE ESSENTIALS COURSE

VIEW ALL COURSE DATES

DOWNLOAD REGISTRATION FORM 

DOWNLOAD BROCHURE



HAVE A QUESTION? GIVE US A CALL ON 

+44 845 862 2687

OR  

Contact us via email 

 



MORE TESTIMONIALS

“Marguerita delivered the course with real knowledge and experience. She gave me lots of ideas to carry out my role more effectively. It met my objectives and I would highly recommend Marguerita as a trainer.” 

Hilary, PA, The Cabinet Office, London

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"...There was a lot of room to ask questions and discuss problems we have encountered. We were provided with helpful material and were able to apply Marguerita's tips through exercises. Marguerita is a professional, wise and friendly person and I am glad I attended her course."  

Nina, PA, Germany

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“This course was outstanding; it exceeded my expectations on so many levels. As I position myself in my next role, I take a new found sense of confidence along with ability.”  

Diane, Executive Administrator, London

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"Very useful. interesting and educative course! Thank you very much!"

Elena, PA, Belgium

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"The course is very clear, meets all the objectives and is very useful to my role and career. Thoroughly enjoyed it!" 

PA, Newton Europe, Oxford, England

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"...The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised."  

Alison, Admin Manager, Moody's Investors Service, London




PROVEN EFFECTIVENESS & VALUE FOR MONEY

1. Consistently rated as “Excellent” by attendees

2. Pre-course questionnaire for problem solving session

3. World-class PA tuition

4. 3 months of FREE *follow-up support PA mentoring

5. Tasty meal and refreshments provided

6. Comprehensive workbook with slides, tools and checklists

7. 20% discount off course price for "PA Tips" student Alumni

8. Certificate of Achievement awarded


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GENERAL COMMENTS

“The course was excellent. Marguerita really knows how to give resolutions and fantastic tips that will save me a lot of time and give me confidence to take on bigger challenges.”

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"Extremely useful course which has provided a high level of information which I could use as a launching pad in my career. The information was so poignant and will enhance me as an individual."

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"Very pleased with the course and new tips. Thinking outside the box." 

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"Very informative. I feel I have updated my PA skills. I found the email management and diary management of particular use."

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"Absolutely brilliant!"




FREE FOLLOW-UP PA SUPPORT MENTORING

Personal-Assistant-Tips provides excellent course follow-up and support with 3 months of free PA Mentoring on a monthly ask-a-question basis. 


WHY ASSISTANTS NEED REGULAR PA TRAINING 

PAs have to be an asset to their organisation: increasing productivity and adding value to their role wherever possible. The role of the modern PA is constantly changing and evolving so PAs need to be in tune with the latest ideas and maintain their skill-set to provide first class personal assistance to their boss(es). Commitment to continuous professional development is the responsibility of every PA. 

PA Training is an investment, not an expense - it is maintenance for PAs. It is prudent that executives give priority to training the PA they intend to keep, because a significant number of senior executives attribute as much as 40% of their productivity to their PA. 


WHO SHOULD ATTEND

Personal Assistants, Executive PAs, Executive Assistants, Secretaries, Administrators, Diary Managers


THE COURSE VENUE

The course venue and location is stated at the top of this page. 


IN-HOUSE TRAINING

This course can also be delivered in-house at your offices at a very competitive price. Click here for in-house training details


EXPERIENCE LEVEL

PAs at all levels find this course very useful. It is taught at a level that allows PAs to fill gaps in their knowledge and learn more effective ways of working. It is ideal for people who would like to refresh their PA skills and learn the latest best practice. To get the most from the training, PAs should have some knowledge of meeting management, travel planning, diary management and in-box management.


PRE-COURSE QUESTIONNAIRE

Each delegate is required to complete a pre-workshop questionnaire that will assess their needs and expectations in preparation for a problem-solving session.


ABOUT YOUR COURSE FACILITATOR

Our EA Trainer is international expert Marguerita King BSc DipPA, founder of Personal-Assistant-Tips, EA Consultant, mentor and speaker.  With over 25 years’ PA experience Marguerita understands the unique challenges faced by today’s PAs. Maguerita has been described as “a PA guru” and “The Wikipedia of the PA profession”. She has developed some of the best Assistant courses on the international market, and is a highly rated EA trainer. She has facilitated courses in major cities around the world, including, Johannesburg, Dubai, Shanghai and Kuala Lumpur. Throughout her career Marguerita has written over 250 articles that provide advice to the PA profession; for publications, newsletters, and for personal-assistant-tips.com. Her teaching capabilities are rated as  “excellence”.


HOW TO WRITE A BUSINESS CASE FOR PA TRAINING

We have compiled some excellent suggestions to help you make a case for PA training. Please click on the link below to download, or contact us for assistance in making your case for in-house PA training.

HOW TO WRITE A PA TRAINING BUSINESS CASE

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COURSE PRICE

Venue: See top of this page for venue location


*Early Bird Price: £465.00 per delegate (inclusive)

Standard Price: £499.00 per delegate (inclusive)

"PA Tips" Alumni Price: £400.00 per delegate (inclusive)

Group price for 2+ delegates: £425 each (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)

For in-house training prices download a brochure

WHAT IS INCLUDED IN THE PRICE: The taught workshop, a course workbook, stationery, morning, mid-morning and evening refreshments, lunch, PA mentoring support for 3 months after the course on an ask-a-question basis, a Certificate of Achievement, applicable taxes. The price does not include flights, hotel or transfer expenses.

Pay online or by direct bank transfer.


REGISTER NOW! 


Please click on the orange button below to register and pay online or download and complete a registration form 

Eventbrite - PA DUTIES: MASTERING THE ESSENTIALS COURSE


VIEW ALL COURSE DATES

DOWNLOAD REGISTRATION FORM 

DOWNLOAD BROCHURE 



HAVE A QUESTION? GIVE US A CALL ON 

+44 845 862 2687

OR  

Contact us via email 

 


PA DUTIES COURSE INQUIRY

Please note that all fields followed by an asterisk must be filled in.
A Yes
B No
 



ADD A CAREER MENTORING SESSION TO THIS COURSE  

WE OFFER A UNIQUE TRAINING AND CAREER MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO MOVE YOUR CAREER FORWARD

VIEW PA/EA STRATEGY MENTORING

Contact us for details



MORE PERSONAL-ASSISTANT-TIPS

TRAINING COURSES

The Executive Assistant Practitioner Course

.Advanced Executive PA Masterclass

In-house PA Training

Lunch 'n Learn PA Training

EA, PA, Admin Mentoring


SEE ALSO

Persuading Executives to Give PAs the Training They Deserve

The Personal Assistant role

The Executive Assistant role











WEBSITE TESTIMONIAL
"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"
Damian, PA, France


WEBSITE TESTIMONIAL
I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.

CLP Consulting, Bromley, Kent, England
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ADVANCED EXECUTIVE PA MASTERCLASS
Personal Assistant training Course

“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"

Laura, Executive Assistant, European Training Foundation – EU Agency – Turin, Italy

CLICK HERE FOR DETAILS

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ADD A MENTORING PROGRAMME TO YOUR CHOSEN PA COURSE

WE OFFER A UNIQUE TRAINING AND MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO DEAL WITH YOUR SPECIFIC ISSUES

For full details

 contact us


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IN-HOUSE PA TRAINING 

Personal Assistant training Course

We can deliver in-house and bespoke PA training at your offices for your PAs, EAs, Admins.

 "Picked up some good tips. Feel motivated to do a first class job"

Liz, Directors PA, Provident Financial

CLICK HERE FOR DETAILS


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PA MENTORING

"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."

Anya, Senior Administrator, London

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WEBSITE COMMENTS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE!"

Chantelle, Port Elizabeth, South Africa

"Just came across your site - what a wealth of knowledge you have amassed!  I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards."

Angela, PA, Bath, England


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