PA Duties: Mastering the Essentials Course 
.
1-day comprehensive refresher course
 


“Very grateful for the effort and work that was put into the course. The programme was excellent and I would recommend it to other PAs. The course was of a high standard.”

PA, Everlasting Arms Ministries, London



VENUE

Rydges Kensington Hotel, 61 Gloucester Road, London, SW7 4PE, England


2017 COURSE DATES: (0900hrs until 1630hrs daily)

24 February / 5 May / 28 July / 29 September / 1 December 



"An amazing course which I have learnt a lot from. I would highly recommend it and would love to attend another course." 

Holly, PA to MD, Wellbeing People, England

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WHO WILL THIS COURSE HELP?

This Personal Assistant training course was created for Personal Assistants and Administrators who would like to fully understand the requirements of the modern PA role. It is designed for PAs who would like to improve their planning skills, communication skills and productive working relationship with their boss. PAs who have not had any formal PA training will benefit significantly from attending. It revisits core PA skills to teach PAs more work-smart ways of doing things. 

This course uses realistic case studies, problem-solving exercises and practical skills training.  Our trainer is a former Executive PA with expert knowledge of the EA profession. She delivers world-class training that is consistently rated 5 out of 5 for excellence by PAs at all levels.


COURSE HIGHLIGHTS

• Understanding the role of the modern PA

• Strategies for organising and managing your boss

• Improving your relationship with your boss

• Time-saving email management techniques 

• Diary management strategies

• Effective meeting planning & minuting

• Strategies for improving information flow 

• Practical business writing skills

• Time management & prioritisation techniques

• Travel planning techniques 

• Staying on track with continuous professional development


COURSE OUTLINE (1 day course)

Working With Management

  • Establishing the objectives of the modern PA
  • Strategies for working with multiples bosses
  • Managing and organising your boss
  • Strategies for improving your relationship with your boss

Email & Diary Management & Effective Meeting Planning

  • Effective email management and etiquette
  • Diary management techniques
  • Planning effective meetings
  • Taking minutes/action points at meetings 

Managing Time, Information Flow & Travel Planning

  • Time management techniques
  • Strategies for prioritising your tasks
  • Improving information flow
  • Going the extra mile when planning executive travel

Business Writing & Continuous Professional Development

  • Business Writing: writing for your audience
  • Strategies for improving your performance appraisal scores
  • Staying on track in your professional development
  • Using Linkedin as a PA development resource

PLUS 3 months PA mentoring on an "Ask-a-questions" basis


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“A very informative and interesting course. I definitely plan to come back at a later stage.”

Mary, Exec Office Assist, Global Crop Diversity Trust, Germany



THE AIMS OF THIS COURSE

This course aims to comprehensively review core PA skills to fill gaps in PA know-how and refresh PA skills. It will revisit and introduce new ideas and finesse in the area of executive travel planning, meeting planning, time management, email management, diary management, minute taking,  business writing and professional development. In addition to this, this course will review the PA's approach to their working partnership with their boss(es) and introduce strategies increasing productivity.

Delegates will receive a comprehensive workbook with resources, checklists and supplementary information that they can dip into as the need arises. 


LEARNING OUTCOMES

As a result of attending this course, PAs will improve their planning skills and have strategies for going one step beyond the obvious. PAs will have new ideas and ways of looking at everyday PA tasks and strategies for raising their own productivity. PAs will have a better understanding of the PA professional profile


WE REPRESENT QUALITY

1.   You will learn from one of the best expert EA trainers in the world 

2.   Our real-world approach to PA challenges will stretch your perception of PA issues and how to tackle them

3.   Our courses are uniquely high-end in quality and exceptional value for money.

This course receives an almost unanimous 5 out of 5 for excellence in content and delivery from attending PAs. The following comments demonstrate how attendees experience this course.


TESTIMONIALS

“Marguerita delivered the course with real knowledge and experience. She gave me lots of ideas to carry out my role more effectively. It met my objectives and I would highly recommend Marguerita as a trainer.”  Hilary, PA, The Cabinet Office, London

"...There was a lot of room to ask questions and discuss problems we have encountered. We were provided with helpful material and were able to apply Marguerita's tips through exercises. Marguerita is a professional, wise and friendly person and I am glad I attended her course."  Nina, PA, Germany

“This course was outstanding; it exceeded my expectations on so many levels. As I position myself in my next role, I take a new found sense of confidence along with ability.”  Diane, Executive Administrator, London

"Very useful. interesting and educative course! Thank you very much!"  Elena, PA, Belgium

"...The case studies were a good way to make us think beyond what we would do as standard and endeavour to go one step beyond. It also gave a good insight into how the secretary should/could be utilised."  Alison, Admin Manager, Moody's Investors Service, London


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WE HAVE TRAINED THE BEST 

We have trained Assistants from a number of recognised companies at our open courses and in-house courses, so you're in good company. We have trained PAs from PwC, NHS, Marks & Spencer, BP, UNESCO, ING, European Training Foundation, E-On, Symantec, Provident, Roche, The Environment Agency, The Cabinet Office, Capital One, Alstom Energy, European Patent Office, Ferring Pharmaceuticals, Moody’s Investors, and Legal & General, to name a few.


COURSE PRICE

*Early Bird Price: £465.00 per delegate (inclusive)

Standard Price: £499.00 per delegate (inclusive)

"PA Tips" Alumni Price: £400.00 per delegate (inclusive)

Group price for 2+ delegates: £425 each (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)


REGISTER NOW! 

All 2016 Course Dates 

DOWNLOAD REGISTRATION FORM


Click orange button below to register and pay online or download and complete a registration form below.

Eventbrite - PA DUTIES: MASTERING THE ESSENTIALS COURSE


WHAT IS INCLUDED IN THE PRICE: The taught workshop, a course workbook, stationery, morning, mid-morning and evening refreshments, lunch, PA mentoring support for 3 months after the course on an ask-a-question basis, a Certificate of Achievement, applicable taxes. The price does not include flights, hotel or transfer expenses.

Pay online or by direct bank transfer.



HAVE A QUESTION? CALL US OR COMPLETE THE FORM BELOW

+44 845 862 2687



PROVEN EFFECTIVENESS & VALUE FOR MONEY

1. Consistently rated as “Excellent” by attendees

2. Pre-course questionnaire for problem solving session

3. World-class PA tuition

4. 3 months of FREE *follow-up support PA mentoring

5. Tasty meal and refreshments provided

6. Comprehensive workbook with slides, tools and checklists

7. 20% discount off course price for "PA Tips" student Alumni

8. Certificate of Achievement awarded


“Excellent day, really relevant to my role. Good pace and very thorough." 

PA to CEO, Newcastle, England



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IN-HOUSE PA TRAINING AT YOUR OFFICES

This course can also be taught in-house at your offices to groups of up to 10 Assistants.  It can also be tailored to your organisation's needs and delivered as two half-day sessions for your convenience.  

We also offer in-house Lunch 'n Learn PA training which consists of 1.5 hour modules that can be delivered during a lunch period at your offices. Topics include email, diary and meeting management, prioritising, executive travel planning, and personal branding. Please contact Marguerita King on +44 (0)845 862 2687 or email us to discuss.

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GENERAL COMMENTS

“The course was excellent. Marguerita really knows how to give resolutions and fantastic tips that will save me a lot of time and give me confidence to take on bigger challenges.”

"Extremely useful course which has provided a high level of information which I could use as a launching pad in my career. The information was so poignant and will enhance me as an individual."

"Very pleased with the course and new tips. Thinking outside the box." 

"Very informative. I feel I have updated my PA skills. I found the email management and diary management of particular use."

"Absolutely brilliant!"




If you improve your PA skill-set by "X", the "WHY?" will become obvious! - Luck is when opportunity meets preparation




FREE FOLLOW-UP PA SUPPORT MENTORING

Personal-Assistant-Tips provides excellent course follow-up and support with 3 months of free PA Mentoring on a monthly ask-a-question basis. 


WHY ASSISTANTS NEED REGULAR PA TRAINING 

PAs have to be an asset to their organisation: increasing productivity and adding value to their role wherever possible. The role of the modern PA is constantly changing and evolving so PAs need to be in tune with the latest ideas and maintain their skill-set to provide first class personal assistance to their boss(es). Commitment to continuous professional development is the responsibility of every PA. 

PA Training is an investment, not an expense - it is maintenance for PAs. It is prudent that executives give priority to training the PA they intend to keep, because a significant number of senior executives attribute as much as 40% of their productivity to their PA. 


WHO SHOULD ATTEND

Personal Assistants, Executive PAs, Executive Assistants, Secretaries, Administrators, Diary Managers


THE COURSE VENUE

The course venue and location is stated at the top of this page. 


EXPERIENCE LEVEL

PAs at all levels find this course very useful. It is taught at a level that allows PAs to fill gaps in their knowledge and learn more effective ways of working. It is ideal for people who would like to refresh their PA skills and learn the latest best practice. To get the most from the training, PAs should have some knowledge of meeting management, travel planning, diary management and in-box management.


PRE-COURSE QUESTIONNAIRE

Each delegate is required to complete a pre-workshop questionnaire that will assess their needs and expectations in preparation for a problem-solving session.


ABOUT YOUR COURSE FACILITATOR

The course is taught by Marguerita King, expert international Executive Assistant trainer, Consultant PA Mentor, speaker and owner of Personal-Assistant-Tips. Marguerita has a bachelor’s degree in psychology, a diploma in personal assistance and practical experience of leadership and running a business. 

Marguerita has more than 25 years' Executive PA experience and has written hundreds of articles on PA skills for newsletters, publications and personal-assistant-tips.com. She has been described as "a PA guru" and "the Wikipedia of the PA profession". Marguerita develops PA training courses and trains PAs from around the world.

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COURSE PRICE

*Early Bird Price: £465.00 per delegate (inclusive)

Standard Price: £499.00 per delegate (inclusive)

"PA Tips" Alumni Price: £400.00 per delegate (inclusive)

Group price for 2+ delegates: £425 each (inclusive)

(*Register at least 27 days in advance to take advantage of the early bird price.)

DOWNLOAD A BROCHURE


REGISTER NOW!

All 2016 Course Dates 

DOWNLOAD REGISTRATION FORM


Click orange button below to register and pay online or download and complete a registration form below.

Eventbrite - PA DUTIES: MASTERING THE ESSENTIALS COURSE


WHAT IS INCLUDED IN THE PRICE: The taught workshop, a course workbook, stationery, morning, mid-morning and evening refreshments, lunch, PA mentoring support for 3 months after the course on an ask-a-question basis, a Certificate of Achievement, applicable taxes. The price does not include flights, hotel or transfer expenses.

Pay online or by direct bank transfer.


HAVE A QUESTION? CALL US OR COMPLETE THE FORM BELOW

+44 845 862 2687


DOWNLOAD REGISTRATION FORM

DOWNLOAD A BROCHURE



HOW TO WRITE A BUSINESS CASE FOR PA TRAINING

We have compiled some excellent suggestions to help you make a case for PA training. Please click on the link below to download, or contact us for assistance in making your case for in-house PA training.

HOW TO WRITE A PA TRAINING BUSINESS CASE


VIEW ALL PERSONAL-ASSISTANT-TIPS TRAINING EVENTS


VIEW PA/EA STRATEGY MENTORING


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PA DUTIES COURSE INQUIRY

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ADD A CAREER MENTORING PROGRAMME TO YOUR CHOSEN PA COURSE

WE OFFER A UNIQUE TRAINING AND CAREER MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO MOVE YOUR CAREER FORWARD


Please contact us using the form below



CAN'T ATTEND THE COURSE BECAUSE YOU ARE OVERSEAS? TRY OUR PA MENTORING SERVICE

Via telephone and email

Click here for details




PA TIPS TRAINING COURSES

Advanced Executive PA Masterclass

Fundamental Strategies for the Modern PA

Event Management Techniques for PAs

In-house PA Training

Lunch 'n Learn PA Training

PA strategy mentoring











SEE ALSO

Persuading Executives to Give PAs the Training They Deserve

The Personal Assistant role

The Executive Assistant role


More articles




WEBSITE TESTIMONIAL
"Dear Ms King, CONGRATULATIONS for your FANTASTIC website! I am absolutely impressed of the quantity and the quality of sound, useful advice you give here. Your website is referenced in a topic discussion in the LinkedIn website.....It is really a VERY, VERY GOOD JOB the one you have done here. CONGRATULATIONS and keep up the good job!"
Damian, PA, France


WEBSITE TESTIMONIAL
I love the easy style, packed with information set out in bite-size chunks, with good headings and excellent links. Check out the serviced apartment option - always a winner for the jaded business traveller staying awhile overseas. Travel pack list provides an excellent last-minute checklist to ensure the boss has all the essentials.

CLP Consulting, Bromley, Kent, England
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ADVANCED EXECUTIVE PA MASTERCLASS
Personal Assistant training Course

“I am really enthusiastic of the opportunity to have followed this course which gave a lot of inspiration and good and very useful tips to help out in my daily activities"

Laura, Executive Assistant, European Training Foundation – EU Agency – Turin, Italy

CLICK HERE FOR DETAILS

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ADD A MENTORING PROGRAMME TO YOUR CHOSEN PA COURSE

WE OFFER A UNIQUE TRAINING AND MENTORING PACKAGE FOR THOSE TIMES WHEN TRAINING ALONE IS NOT ENOUGH TO DEAL WITH YOUR SPECIFIC ISSUES

For full details

Contact Us


-----------

IN-HOUSE PA TRAINING 

Personal Assistant training Course

We can deliver in-house and bespoke PA training at your offices for your PAs, EAs, Admins.

 "Picked up some good tips. Feel motivated to do a first class job"

Liz, Directors PA, Provident Financial

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PA MENTORING

"My coaching session with Marguerita has changed the way I approach my work. She has given me some excellent tips on time management, managing working relationships and making the most of my role. I came away from the session with new-found enthusiasm and an eagerness to put into practice the advice she shared with me."

Anya, Senior Administrator, London

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WEBSITE COMMENTS

"Dear Ms King I have stumbled upon your website, during research w.r.t. PA related matters, and find it to be awesome. I feel that I do not need to look any further for information. Your website contains all that a PA/Secretary needs to know and MORE!"

Chantelle, Port Elizabeth, South Africa

"Just came across your site - what a wealth of knowledge you have amassed!  I have signed up for your newsletter and hope you don't mind me using some of your advice in the future. Kind regards."

Angela, PA, Bath, England


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